Children on the Internet

One of the most important issues for us is the safety of children and young people on the Internet and preparing young people to use new media in a conscious way. These goals are pursued through educational activities of the Orange Foundation and the Group’s services related to customer safety. We support education on children’s on-line safety in schools and kindergartens all around Poland. The Orange Foundation, in co-operation with the Empowering Children Foundation, offers a range of educational tools and materials, such as e-learning and educational websites, on-line brochures and guidelines for pupils, parents and teachers. Adults (especially educators and specialists) can participate in conferences, seminars and workshops, as well as use an on-line interactive course for parents and guardians teaching them how to protect their children on-line.

Furthermore, the ‘Protect your child’s brain!’ campaign, promoting screen rules for kids and carried out by the Empowering Children Foundation, continued in 2021. In November 2021, ‘A Body Does Not Define You’ awareness campaign was launched. The campaigns, to which the Orange Foundation was a partner, reached more than 9,168,300 people.

On our website, we launched a dedicated service, Together on the Net, where parents can find comprehensive information on how to protect their children from harmful on-line content, how to secure devices, and how to cope with difficult and dangerous situations.

Furthermore, we offer parental control options and dedicated services that provide child protection.

The ‘Protect Kids on the Net’ service provides comprehensive on-line protection for children using smartphones and tablets, also on a Wi-Fi network. It can be used to filter website content, set time limits for using applications or browsing websites, and verify the applications used. The ‘Protect Kids on the Net’ application helps parents ensure the proper level of safety, while not completely restricting their child’s freedom. It not only protects children from inappropriate content but also enables setting screen limits. The service was used by 233,000 customers in 2021.

We also offer the Safe Starter Pack, which is based on website categorisation. All protections are installed on the network level; as a result, they cannot be removed, while not slowing down the phone. The Safe Starter Pack blocks harmful content, including pornography, malware, spam, phishing sites, extreme or tasteless content, and websites of paedophile nature. In addition, it enables contact with the parent even if the child’s account has been used up. The service was activated by 43,613 customers in 2021.