Annual Report 2021

Analysis and materiality matrix

A process of defining the key aspects of reporting for Orange has involved the following:

  • Analysis of surveys of public opinion and residential and business customers regarding important issues for a responsible telecom operator as well as media publications concerning the Company
  • Analysis of employee satisfaction surveys
  • Analysis of the key indicators of Orange Polska’s social impact
  • Orange Group’s non-financial reporting standards; Review of challenges facing the telecommunications industry in Poland and worldwide as well as activities of other telecoms in this respect
  • Dialogue with stakeholders around Orange Polska’s CSR strategy
  • Dedicated dialogue with stakeholders on service accessibility, diversity management and circular economy

 

  • Requirements of the Directive 2014/95/EU regarding disclosure of non-financial and diversity information and the supplement on reporting climate-related information (2019/C 209/01)
  • Stakeholder feedback on our last year’s report
  • Supervisory Board recommendation regarding report’s improvement
  • Stakeholders’ dialogue “How to be responsible in the digital world post-COVID”
  • Sustainable Development Goals
  • ESG reporting standards
  • Recommendations of the Task Force on Climate-related Financial Disclosures (TCFD)
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