Integrated Report 2018

  • Introduction
    • Message from CEO
    • About the report
  • Company and our stakeholders
    • About our company
    • Our stakeholders
  • Business model and value creation
    • Business model and value creation
    • Key resources
    • Business model
    • External environment
    • Internal environment
  • Strategy
    • Q&A with CEO
    • Our strategy
  • Results
    • Q&A with CFO
    • Outputs & outcomes
    • Financial review
  • Risk
    • Risk management
    • Risk exposure
  • Corporate governance
    • Our approach to corporate governance
    • Our governance structure
    • Governing bodies activities in 2018
  • Selected financial data
  • Appendix
    • GRI table
    • Defining the Reports content
    • Sustainable Development Goals
    • Methodology
    • Glossary
    • Independent Limited Assurance Statement
    • Contact information
Appendix

Social Data

2017

2018

GRI

Employment

G102-8

Total workforce (active persons)*

14,615

13,222

Gender

men

8,695

8,052

women

5,920

5,170

% of women in the workforce

40.5%

39.1%

Age

up to 30 years of age

1,024

893

31-50 years of age

10,204

9,046

over 50 years of age

3,387

3,283

Full- time employees

14,587

13,197

men

8,688

8,047

women

5,899

5,150

Employees on open-ended contracts

14,128

12,761

men

8,485

7,842

women

5,643

4,919

Employees on fixed-term contracts

487

461

men

210

210

women

277

251

Full-time employees

14,514

13,139

men

8,678

8,038

women

5,836

5,101

Part-time employees

101

83

men

17

14

women

84

69

Outsourced employees (full-time equivalent)**

5,480

4,344

* active employees are employees whose remuneration for absence (e.g. sick leave) is paid by the employer. The exception are employees on parental leave, who are counted as active, despite the fact that the benefit is paid by ZUS (The Polish Social Insurance Institution).

** Only for Orange Polska- applies mainly to the call center for the customer service area, telesales and customer market service - operators.

Employees in managerial positions

1,819

1,643

men*

1,224

1,103

women

595

540

% of women in managerial positions

32.7%

32.9%

People with disabilities in general employment

% of employees with disabilities

1.7%

1.8%

G405-2

Ratio of basic salary of women to men by employee position (men’s salary = 100%)

general

79.4%

79.5 %

non-managerial positions

82%

81.8%

managerial positions

83.5%

82.5%

Ratio of salary of women to men within the same pay grades (men’s salary = 100%)*

no data

97.1%

* In order to better account for differences in salaries between men and women, we have introduced an additional indicator for individual pay grades. This shows a lower gender pay gap. It means that the differences between men’s and women’s salaries result from a different structure
of positions, as more women hold low-wage positions (call center and outlet staff), while technical positions (network engineers, IT specialists)
are held chiefly by men.

G404-1

Development and education

Total employees trained (in ‘000)

15.14

13.9

Total hours of training (in ‘000)

484.5

348.2

Number of training hours per employee per year

32

25

Gender

men

30.0

23.6

women

35.9

26.9

Position

managers

35.8

35.5

non-managers

30.75

23.4

* data refer to Orange Polska and Integrated Solution. Data by the status of the training database - 31.12.2018

Human rights and ethics training

Total hours of ethics training of employees

635

259

Total hours of ethics training of partners

588

208

G205-2

Anti-bribery and corruption training*

Total hours of compliance training of employees (in ‘000)

1.8

1

Total hours of compliance training of partners* (in ‘000)

1

0.6

* persons employed by our Contractor, working for the benefit of Orange Polska

G401-1

Professional mobility

Total number of new employee hires

552

476

Gender

men

307

275

women

245

201

Age

up to 30 years of age

238

223

31-50 years of age

293

238

over 50 years of age

21

15

Departures, total

1,301

1,487

Departures, excluding voluntary

568

469

Gender

men

359

285

women

209

184

Age

up to 30 years of age

154

90

31-50 years of age

376

343

over 50 years of age

38

36

Turnover*

3.8%

2.8%

Gender

men

4.0%

2.9%

women

3.4%

2.7%

Age

up to 30 years of age

16.8%

8.5%

31-50 years of age

3.5%

3%

over 50 years of age

1.1%

0.5%

* Total number of employees leaving, excluding voluntary departures (for reasons unrelated to the employer) and departures at the employer’s initiative as well as intra-group transfers (e.g. an Orange Polska employee departing for OCS)

G403-2

Occupational health and safety*

Number of accidents

45

26

Accident frequency rate**

3.0

2.2

Days off work due to work-related accidents

994

1,584

Accident severity rate***

22.1

61.0

fatal accidents

0

0

serious accidents

0

0

other accidents

45

26

* only for Orange Polska * only for Orange Polska * only for Orange Polska

** Number of persons injured in work-related accidents per 1,000 employees (the average number of employees at the end of each month)

*** Number of days off per accident

Number of accidents *

31

Days off work due to work-related accidents

1,792

fatal accidents

0

serious accidents

0

other accidents

31

* for Orange Group

Employee assessment *

% of regularly evaluated employees **

94.4%

80.2%

Gender

men

94.8%

81.3%

women

93.8%

78.5%

G404-3

% of employees with individual development plans **

82.3%

81.5 %

Scheduled development tasks

22,607

% of regularly evaluated outsourced employees

97.8%

35.7%

% of outsourced employees with individual development plans

73.4%

42%

* The development and education data for the Orange Polska Group cover the following: Orange Polska S.A., TP Teltech, Integrated Solutions and Orange Foundation.
** In 2018, the assessment system was changed to 360-degree Feedback, which resulted in a decrease in the share of evaluated employees.

G202-1

Wages

Average basic salary (in PLN)

6,791

7,114

Ratio of wages at the lowest positions to the legal minimum wage

149%

138%

Working conditions

% of employees eligible for health care

100%

100%

% of employees covered by the Employee Retirement Plan*

81.5%

52.2%

* The Employee Retirement Plan has been expanded to include additional companies. Now, employees of Orange Polska, Telefony Podlaskie, Orange Szkolenia, TP Teltech, Pracownicze Towarzystwo Emerytalne Orange Polska S.A., Fundacja Orange (Orange Foundation) and Integrated Solutions Sp. z o.o. are eligible for participation.

G102-41

Social dialogue

% of employees in trade unions

30.8%

30.3%

% of employees covered by the Collective Labour Agreement persons employed
by our Contractor, working for the benefit of Orange Polska

95.7%

95.3%

Enviromental Data

Environmental Data *

GRI

Energy

Unit

2017

2018 **

Energy

G302-1

KPI: Electricity consumption/customer

kWh/customer

27.4

26.5

Direct energy consumption by primary energy sources

Fuel (all buildings, all uses)

‘000 m3

2.2

2

Gas

‘000 m3

3,103

2,842

Coal

tonnes

70.8

55.6

petrol-LPG vehicles company

000 litres

765

1,072

Diesel vehicles company

000 liters

3,240

2,863

Energy produced during combustion, primary sources

GWh

57

54

Total energy Scope 1

GWh

97

92

Indirect energy consumption

Electricity

GWh

581

564

G305-1 G305-2

Greenhouse gas emissions ***

CO2 emissions excluding transport

‘000 tonnes

454.7

447.5

CO2 emissions during transport

‘000 tonnes

10.7

10.4

Total CO2 emissions

‘000 tonnes

465.4

457.9

KPI: CO2 emissions during electricity consumption/customer

kg/customer

20.7

26.5 

KPI: CO2 emissions (all energies)/customer

kg/customer

22

20 

G301-1

Materials

Paper, cardboard boxes: internally and externally

‘000 tonnes

1.8

0.8

G303-1

Water

‘000 m3

315

255.7

G306-2

Waste

Internal WEEE (network & tertiary)

tonnes

70.4

94.6

Wooden poles

tonnes

190.9

321.5

Cables

tonnes

287.9

179.9

Batteries

tonnes

101.8

115.7

Paper / Cardboard

tonnes

13.8

18.8

Other hazardous waste (including PCB)

tonnes

7.0

2.58

Other non-hazardous waste

tonnes

1,050.4

2,067.2

Waste recycled internally

tonnes

1,722.2

2,800.3

Waste electrical and electronic equipment

Collected and recycled handsets

pcs.

42,869

16,034

Refurbished and relaunched handsets***

pcs.

8,138

5,644

Refurbished and relaunched multimedia (broadband) devices

‘000

396

491

Electromagnetic field emissions

Compliance with the relevant standards

yes

yes

* The indicated environmental indicators are the same for the Group and Orange Polska, as the latter owns the buildings and network infrastructure which constitute the basis for determining energy consumption and greenhouse gas emissions, whereas EMF emissions and handset recycling and refurbishment are characteristic of Orange Polska only.


** This report, the presented full-year figures for Q4, 2018 in accordance with the FRS Consolidated Financial Statements 2018 of Orange Polska and the Integrated Report 2018 of Orange Group.

*** Scope 1 (direct) GHG emissions are defined as emissions from sources (resources, processes) that are owned or controlled by the organisation. Due to the global guidelines and accepted objectives, only CO2 emissions are monitored.

**** The decrease in refurbished devices has been a result of lower distribution of new terminals, enhanced quality of products, mobile market saturation and elimination of gaps in the process of terminal returns.