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Corporate governance



Profiles of Management Board members

board member Jean-François Fallacher (born in 1967)

Responsibilities: CEO and President of the Management Board

Qualifications: He obtained engineering degrees from École Polytechnique, École Nationale Supérieure des Télécommunications in Paris, and completed the International Business Development program at ESSEC Business School.

Appointment to the board:May 2016

Career experience: In years 2011-2016 he was the CEO of Orange Romania, responsible for running Romanian leading mobile telco company. Prior to Orange Romania, Jean-François served in key leadership roles within Orange Group for 20 years, most recently as the CEO of Sofrecom, the Group’s international consulting company, and in the Netherlands as COO of the internet provider Wanadoo and as Marketing Manager B2B for EuroNet Internet.
Jean-François has an extensive professional know-how in the telecom market, in both business and residential sectors, gained in various European markets.
board member Mariusz Gaca (born in 1973)

Responsibilities: Vice-President of the Management Board in charge of Consumer Market (B2C)

Qualifications: He is a graduate of Academy of Agriculture and Technology in Bydgoszcz and Warsaw University. He also holds an MBA from the University of Illinois at Urbana Champaign and is a graduate of the Advanced Management Program (AMP) at INSEAD.

Appointment to the board:February 2014

Career experience: e began his professional career in the Elektrim Group, where he co-created business plans for local telecommunication operators, between 1995 and 2000. From 2001 he worked at TP Group (Telekomunikacja Polska) as Director of Multimedia and was responsible for the development of internet access for the mass market. Between 2005 and 2009 he was responsible for the TP Group business market. From 2009 he was TP Group Executive Director in charge of Sales and Customer Service and President of the Management Board of PTK Centertel (TP Group mobile telecommunication operator) - a position which he held until the merger of PTK Centertel with Telekomunikacja Polska in 2013. In 2014-2016 he was Orange Polska Vice President responsible for B2B Market.
Since January 2017 he is Vice-President of the Orange Polska Management Board in charge of Consumer Market. He is also Chairman of the Orange Polska Ethics Committee since 2016, Vice President of Employers of Poland and Chairman of the Polish Section of Business and Industry Advisory Committee to the OECD (BIAC) since 2011. A member of Executive Volunteers Coalition since 2013, where he is active in voluntary work and promotes the principles of corporate social responsibility.
board member Bożena Leśniewska (born in 1965)

Responsibilities: Vice-President of the Management Board in charge of Business Market

Qualifications: She is a graduate of the Faculty of Philology at the Jagiellonian University, the Academy of Leadership Psychology at Warsaw University of Technology Business School, the Open Academy of Mentoring and Advanced Management Programme at INSEAD.

Appointment to the board:October 2015

Career experience: For over 20 years related to the telecommunications sector. She was performing the management functions in Polkomtel S.A., PTK Centertel Sp. z o.o. and Telekomunikacja Polska S.A. She joined Orange Polska team in 2006 as Deputy Director of Sales for Business Market. One year later she became Business Market Sales Director. Since 2008 she has worked as Director in charge of Business Market and later as Sales Director in both PTK Centertel Sp. z o.o. and Telekomunikacja Polska S.A. In 2013, she became Executive Director in charge of Sales Orange Polska and two years later she was appointed a Member of Management Board in charge of Sales and Commercial Digitisation. Since January 2017 Bożena Leśniewska holds position of VP in charge of Business Market.
The Chairman of the Board of Supervisors of Orange Retail S.A, the Member of European Network for Women in Leadership and the Member of the Board of Experts THINKTANK. She also participates in the activities of Programme Council of PNSA. In 2016, she was recognized by the Institute of Innovative Economy as one of TOP TEN most influential women in Polish institutions operating in the field of ICT.
board member Piotr Muszyński (born in 1963)

Responsibilities: Vice-President of the Management Board in charge of Strategy and Transformation

Qualifications: Graduated from the Faculty of Law and Administration at the University of Wrocław (MA degree in law) and the Advanced Management Programme organized by IESE Business School / University of Navarra.

Appointment to the board:September 2008

In September 2008 he was appointed Member of the Management Board in charge of Operations, in November 2009 - Vice President in charge of Operations. Since 2016 he is Vice-President of the Management Board in charge of Strategy and Transformation in Orange Polska.

Career experience: In Orange Polska (former Telekomunikacja Polska) since 2001, initially as Director of Customer Care; 2005-2006 as Director of Sales & Services; 2006-2008 as TP Group Executive Director in charge of Sales & Services. In recognition of his career achievements he was awarded, among others: as the Manager of the Year in 2010 and 2011 with the Golden Antenna Award of the World of Telecommunication; with the Gold Cyborg award during the National Symposium on Telecommunications and ICT in 2011 – for his outstanding contribution to the development of information society.
He acts also as Advisory Board President of CIONET Poland, member of Council of Foundation for the Development of Radiocommunication and Multimedia Technologies at Warsaw University of Technology, member of The Committee on Electronics and Telecommunication at the Polish Academy of Sciences (PAN), as well as member of the Council at The Polish Chamber of Information Technology and Telecommunications (PIIT).
board member Bruno Chomel (born in 1968)

Responsibilities: Vice-President of the Management Board in charge of Consumer Market (B2C)

Qualifications: He is a graduate of Academy of Agriculture and Technology in Bydgoszcz and Warsaw University. He also holds an MBA from the University of Illinois at Urbana Champaign and is a graduate of the Advanced Management Program (AMP) at INSEAD.


Career experience: He began his professional career in the Elektrim Group, where he co-created business plans for local telecommunication operators, between 1995 and 2000. From 2001 he worked at TP Group (Telekomunikacja Polska) as Director of Multimedia and was responsible for the development of internet access for the mass market. Between 2005 and 2009 he was responsible for the TP Group business market. From 2009 he was TP Group Executive Director in charge of Sales and Customer Service and President of the Management Board of PTK Centertel (TP Group mobile telecommunication operator) - a position which he held until the merger of PTK Centertel with Telekomunikacja Polska in 2013. In 2014-2016 he was Orange Polska Vice President responsible for B2B Market.
Since January 2017 he is Vice-President of the Orange Polska Management Board in charge of Consumer Market. He is also Chairman of the Orange Polska Ethics Committee since 2016, Vice President of Employers of Poland and Chairman of the Polish Section of Business and Industry Advisory Committee to the OECD (BIAC) since 2011. A member of Executive Volunteers Coalition since 2013, where he is active in voluntary work and promotes the principles of corporate social responsibility.
board member Witold Drożdż(born in 1974)

Responsibilities: Since 2012 Executive Director in charge of Corporate Affairs at Orange Polska

Qualifications: He is a graduate of Law and International Relations at the University of Warsaw and has completed Stanford Executive Program at Stanford University


Career experience: n 2010–2012 he was Vice-President of the Management Board and then acting President of the Management Board of PGE Energia Jądrowa S.A.
In 2007-2010 he was Deputy Minister of the Interior and Administration, responsible for the development of information society, ICT and public records, as well as Chairman of the government committee “Digital Poland”, and member of the government committee in charge of Energy Safety and the interministerial committee of Digital TV and Radio Broadcasting
board member Magdalena Hauptman (born in 1968)

Responsibilities: Since November 2013 Executive Director in charge of Effectiveness

Qualifications: She graduated from the Warsaw School of Economics, Management and Marketing Department and from the Warsaw University, Musicology Department.


Career experience: A member of the Orange Polska team since 1994. At the beginning of her employment at PTK Centertel she was the Manager for Internal Procedures and Standards at the Administration Division and then, in the years 1998-2001, the Budget Controller for the areas of Network and IT. In 2001 she had transferred to Telekomunikacja Polska S.A. where, as the Sourcing Director, she was responsible for creation and development of Sourcing Organization working within the France Telecom Group. As the Property Director in the years 2010-2013 she coordinated the development of the concept and construction of the Miasteczko Orange (Orange Town) facility. At the same time she supervised the sale of property of Orange Polska.ge Polska Management Board in charge of Consumer Market. He is also Chairman of the Orange Polska Ethics Committee since 2016, Vice President of Employers of Poland and Chairman of the Polish Section of Business and Industry Advisory Committee to the OECD (BIAC) since 2011. A member of Executive Volunteers Coalition since 2013, where he is active in voluntary work and promotes the principles of corporate social responsibility.
board member Jolanta Dudek (born in 1964)

Responsibilities: Management Board Member in charge of Customer Care and Customer Excellence

Qualifications: She is a graduate of the Faculty of Philology at the University of Silesia and postgraduate studies in European Economy Management with a diploma from French Ecole des Hautes Etudes Commerciales (HEC), Jouy-en-Josas and Warsaw School of Economics. She is also a graduate of postgraduate studies at the Academy of Leadership Psychology of Warsaw University of Technology Business School. She is also experienced Lead Auditor of Quality Management System ISO 2002 (BSI) and Global Contact Center Excellence (COPC®) Coordinator. In 2015 she graduated from School of Mentors at the Warsaw University of Technology Business School

Appointment to the board:October 2015

Career experience: She began her career in telecommunication industry in 2000 in PTK Centertel holding managerial positions related to Individual Customers Care and taking part in the development of the “Idea” mobile network customer service. Between 2004 and 2010 she served as Director of Business Clients Service at Orange. In October 2010 she was appointed Director of Mobile Business Client Service in Orange Customer Service and PTK Centertel. She was responsible for the strategy, transformation and operational launch of complex customer care for B2B clients of TP Group in the terms of processes and operational models in a wide range of mobile, fixed and internet telephony.
Since November 2013, until incorporation area Customer Service 2016 into structure OPL served as CEO of Orange Customer Service
board member Jacek Kowalski(born in 1964)

Responsibilities: Management Board Member in charge of Human Resources

Qualifications: He is a graduate of the Faculty of History at the University of Warsaw and a postgraduate studies for Local Government and Non-Governmental Organizations Management also at the University of Warsaw.

Appointment to the board:January 2011

Career experience: He started his career in Orange Polska Group (previously TP Group) in 2001 as Manager of Human Resources in Sales & Marketing at PTK Centertel. Between 2005-2009 he was Director of Employee Competence and Development Management Branch. Before joining the management board, Jacek was Executive Director in charge of Human Resources at Telekomunikacja Polska (now Orange Polska). He has been working at the company for over 15 years.
Prior to that he worked as a Director of the Entrepreneurship and Human Resources School in Infor Training (Infor Media Group) and Director of the National In-Service Teachers Training Center, responsible for implementation of training programs supporting the development of education in Poland.
He is a member of the Program Board of Polish Human Resources Management Association, PTE and a member of Human Explorers - informal group.
board member Maciej Nowohoński (born in 1973)

Responsibilities: Management Board Member in charge of Finance

Qualifications: He is a graduate of Foreign Trade at the Economic University of Poznan and from the Dutch HAN University of Applied Sciences in Nijmegen.


Appointment to the board:March 2014

Career experience: Since March 2014 he is Member of the Management Board in charge of Finance at Orange Polska. Maciej Nowohoński is a Supervisory Board Member of Stowarzyszenie Emitentów Giełdowych (Association of Listed Companies). He also sits on the supervisory boards of selected subsidiaries of Orange Polska. He has been with Orange Polska since 2003 and held several positions in finance, including Orange Polska Group Controller in 2006-2014.
In 2010-2011 he was the Management Board Member at Emitel and in 2011-2013 the Management Board Member in charge of Finance at PTK Centertel. Prior to joining the Orange team, he worked for Arthur Andersen & Andersen Business Consultingis Vice-President of the Orange Polska Management Board in charge of Consumer Market. He is also Chairman of the Orange Polska Ethics Committee since 2016, Vice President of Employers of Poland and Chairman of the Polish Section of Business and Industry Advisory Committee to the OECD (BIAC) since 2011. A member of Executive Volunteers Coalition since 2013, where he is active in voluntary work and promotes the principles of corporate social responsibility.
board member Piotr Jaworski(born in 1961)

Responsibilities: Since September 2016 Executive Director in charge of Network and Technology in OPL. Member of Orange Network Experts Committee as well as Orange Ethics Committee. Chairman of TP Teltech Supervisory Board.

Qualifications: Graduated in electronic engineering from the Warsaw University of Technology and in MBA from the University of Gdańsk and the University of Strathclyde in Glasgow.


Career experience: In Orange Polska (former Telekomunikacja Polska) since 1991, initially as the Technical Manager in the Białystok Technical Unit, then, in the TP Headquarters, as the Director of the Business Customer Relations Department and the Regional Executive Director (for South and Central Regions). Between 2007 and 2013, he was the Technical Customer Service Director. Then, until 2016, he worked as the Service Delivery and Maintenance Director, responsible for technical processes of service provision and maintenance (for both Orange customers and alternative operators), network investments (including VHBB FTTH roll-out) and active network maintenance. Piotr has been the leader of several projects in customer experience development. He has been involved in charity work for years.nge Polska Management Board in charge of Consumer Market. He is also Chairman of the Orange Polska Ethics Committee since 2016, Vice President of Employers of Poland and Chairman of the Polish Section of Business and Industry Advisory Committee to the OECD (BIAC) since 2011. A member of Executive Volunteers Coalition since 2013, where he is active in voluntary work and promotes the principles of corporate social responsibility.
board member Jarosław Starczewski (born in 1972)

Responsibilities: Since 2013 he is Executive Director in charge of Carriers Market of Orange Polska.

Qualifications: He graduated from Telecommunication Institute of Warsaw Technical University. He also holds an MBA from the University of Illinois at Urbana-Champaign.


Career experience: He has over 14 years of experience in working as a manager for telecom carriers in international environment. Throughout his career he held a number of executive as well as supervisory positions and roles, including with the Capital Group Polish Energy Networks, where he was Chairman of the Board of Exatel SA and of NOM Sp. z o.o.
Since 2007 he has been engaged with Orange Group as the manager responsible for wholesale sales and wholesale products portfolio
board member Mariusz Gaca (born in 1973)

Responsibilities: Vice-President of the Management Board in charge of Consumer Market (B2C)

Qualifications: He is a graduate of Academy of Agriculture and Technology in Bydgoszcz and Warsaw University. He also holds an MBA from the University of Illinois at Urbana Champaign and is a graduate of the Advanced Management Program (AMP) at INSEAD.

Appointment to the board:February 2014

Career experience: e began his professional career in the Elektrim Group, where he co-created business plans for local telecommunication operators, between 1995 and 2000. From 2001 he worked at TP Group (Telekomunikacja Polska) as Director of Multimedia and was responsible for the development of internet access for the mass market. Between 2005 and 2009 he was responsible for the TP Group business market. From 2009 he was TP Group Executive Director in charge of Sales and Customer Service and President of the Management Board of PTK Centertel (TP Group mobile telecommunication operator) - a position which he held until the merger of PTK Centertel with Telekomunikacja Polska in 2013. In 2014-2016 he was Orange Polska Vice President responsible for B2B Market.
Since January 2017 he is Vice-President of the Orange Polska Management Board in charge of Consumer Market. He is also Chairman of the Orange Polska Ethics Committee since 2016, Vice President of Employers of Poland and Chairman of the Polish Section of Business and Industry Advisory Committee to the OECD (BIAC) since 2011. A member of Executive Volunteers Coalition since 2013, where he is active in voluntary work and promotes the principles of corporate social responsibility.


Our approach to corporate governance

Letter from the Chairman of the Supervisory Board

portrait
The Members of the Supervisory Board fully support the strategic direction of the Orange Polska Group and the investment policy for 2017 and the following years
Dear Shareholders,

The implementation of the medium term action plan, investments in fixed and mobile connectivity, customer satisfaction, organisational changes, and the supervision of the financial results: these were the main priorities for the Supervisory Board in 2016. The intensive phase of construction which doubled the volume of the Group’s fibre network in 2016 is a response to customer demand for fast internet. The Supervisory Board believes that future investments will provide a foundation for the growth of Orange Polska’s market shares. Plans for 2017 assume that the fibre network will cover at least 2.5 million households. The new frequency bands purchased in 2016 were fundamental to improving the quality of Orange Polska’s mobile network. These improvements are crucial, because data transmission on the mobile network is growing continuously. Nowadays, almost everyone in Poland can benefit from 4G/LTE coverage. Additionally, the Orange network has been named the fastest in Poland.

In 2016 Orange Polska proved its efficiency in the sales of convergent services (including bundled family offers with several SIM cards) and noted a significant increase in the popularity of mobile internet for use in the home. Another very important development for all telco operators was pre-paid card registration. Orange Polska began this process in 2016, in consultation with and monitored by the Supervisory Board. It was a great success – 96% of our active prepaid customers registered their SIM cards, and the rule change also helped to increase the company’s post-paid base.

All these actions, as well as the company’s continuing efforts to respond more accurately to clients’ needs, helped Orange Polska to improve its NPS (Net Promoter Score) performance indicator.

The Orange Polska Group’s financial results in 2016 were in line with expectations. Revenue of PLN 11,538 million represented a small drop compared to the previous year (adjusted revenue fell -2.4% vs -2.9% in 2015). The net result shows the impact of a write-down on assets of PLN 1,793 million, resulting from over-calculation of future cash flow together with an increase to the discount rate to reflect greater economic risk. The profit EBITDA of PLN 3,163 million is at the level we expected. Cash flow decreased in volume as a result of lower EBITDA and higher capital expenditure cash outflows. We believe good corporate governance is essential for the stability of business practices and prevents many risks. On January 1, 2016, a new Best Practice for Warsaw Stock Exchange (WSE) Listed Companies came into force with which Orange Polska, as an issuer of securities, is obliged to comply. In 2016, the company complied with the corporate governance best practice referred to above. In the Supervisory Board’s opinion Orange Polska meets the highest standards of ethics, customer care and business integrity. Finally, I would like to emphasise that Supervisory Board Members, including Independent Directors, and Management Board Members fully support the Group’s strategic direction and the investment policy planned for 2017 and following years, which assumes the continued development of the fibre network and continuous improvement of services. The Supervisory Board hopes that all these actions will result in the strengthening of Orange Polska’s position as a leader with the most modern telecommunication services in Poland.

Maciej Witucki
Chairman of the Supervisory Board


Role of shareholders

Role of shareholders

Orange Polska encourages shareholders to play an active role in the Company’s corporate governance. Shareholder consent is required for key decisions, including: the review and approval of the financial statements and Management Board Report on Activities; the review and approval of the Management Board’s recommendations on dividend payments or coverage of losses; the review and approval of the Supervisory Board Assessment of the Group’s situation; the election of the members of the Supervisory Board (and, if necessary, their dismissal); amendments to the Company’s Articles of Association; increase and reduction of the share capital; and the buy-back of shares.At the Company’s General Meetings, each share in Orange Polska entitles its owner to one vote. In addition to their participation in General Meetings, members of the Company’s Management Board and senior executives engage in active dialogue with the Company’s shareholders. To ensure that investors receive a balanced view of the Company’s performance, Management Board members – led by the President of the Management Board and the Chief Financial Officer – also make regular presentations to institutional investors and representatives of the domestic and international financial community

Orange Polska Investor Relations

Orange Polska Investor Relations

Orange Polska’s activity in the area of investor relations focuses primarily on ensuring transparent and proactive communication with capital markets through active co-operation with investors and analysts as well as performance of disclosure obligations under the existing legal framework. Orange Polska’s Investor Relations together with Company’s representatives regularly meet with investors and analysts in Poland and abroad and participate in the majority of regional and telecom industry investor conferences. Orange Polska Group’s financial results are presented quarterly during conferences which are available also via a live webcast. In 2016, the Company held four results presentations and over 200 meetings with investors and analysts in Poland and a number of other countries. Orange Polska’s activity and performance are monitored by analysts representing both Polish and international financial institutions on a current basis. In 2016, 21 financial institutions published their reports and recommendations concerning the Company. On March 2, 2016, CFO of Orange Polska answered retail investors’ questions during an investor chat held by the Association of Individual Investors (SII). Over 35 individual investors asked their questions during the chat. The key purpose of all efforts of the Investor Relations towards investors is to enable a reliable assessment of the Company’s financial standing, its market position and the effectiveness of its business model, taking into account the strategic development priorities in the context of the telecom market and the Polish and international macroeconomic environment. Orange Polska operates a website dedicated to investors and analysts at www.orange-ir.pl.

Orange Polska’s commitment to excel in corporate governance

Orange Polska’s commitment to excel in corporate governance

Corporate Governance in Orange Polska is designed to provide responsible company management and supervision in order to achieve the company’s strategic goals and enhance its value. We have created a strong corporate governance framework which consists of mechanisms that help achieve growth. Those mechanisms consist of structures, processes and controls which enable the company to operate more efficiently and mitigate risk. The ability of the company to create value is ensured by having capable governing bodies with a proper division of duwhich in turn enhance the decision making process. Its structural elements, and the relationships between them, guarantee the transparency of key management decisions. Orange Polska is fully accountable to its stakeholders, and is committed to communicating its progress towards its business goals and the fulfilment of its responsibilities. We do this to increase confidence about our company among investors, customers, suppliers, employees, governmental bodies and the general public. We have paid the utmost attention to constructing a corporate governance system which promotes ethical, responsible and transparent practices. By introducing these rules we are demonstrating the company’s commitment to the highest standards of governance, and ensuring that these standards will continue to stand up to scrutiny by internal and external stakeholders. Compliance with Warsaw Stock Exchange Best Practice Orange Polska S.A., as an issuer of securities listed on the Warsaw Stock Exchange, is obliged to comply with the corporate governance practices set out in the guidelines, Best Practice for WSE Listed Companies 2016. In 2016, the company complied with this corporate governance best practice. However, ties and optimal representation of experience, skills and education. The sustainability of the company is secured by the ability to allocate fairly and sustainably the created value which is necessary to the company’s long-term success. The Management Board provides the leadership necessary to steer the company to its strategic goals. It introduces policies and rules for maintaining the internal cohesiveness of the organisation. All members of the Management Board act as executives, while the members of the Supervisory Board play an oversight role. These two roles are separable and strictly assigned to these governing bodies. The Supervisory Board consists of shareholders’ representatives, elected by the General Assembly. In order to exercise its obligations the Supervisory Board may at any time examine any documents of the company, may demand from the Management Board and employees any reports and explanations and may check the financial standing of the company. When necessary the Supervisory Board may oblige the Management Board to commission experts to draw up an expert opinion for its use if a matter requires specialised knowledge or qualifications. In order to ensure quality decision-making, the Supervisory Board uses its committees as advisory bodies. The members of each committee are experts in their field of expertise who provide the Supervisory Board with advice on issues requiring more detailed analysis. The Audit Committee provides the Supervisory Board with wide expertise on finance, accounting and audit. The Remuneration Committee deals with general remuneration policy and recommends appointments of Management Board members. The Strategy Committee is responsible for delivering recommendations on strategic plans and planning processes set up by the Management Board.
The aim of the corporate governance model described above is to properly distribute responsibilities within the company and establish the roles of the key governing bodies, which in turn enhance the decision making process. Its structural elements, and the relationships between them, guarantee the transparency of key management decisions.
Orange Polska is fully accountable to its stakeholders, and is committed to communicating its progress towards its business goals and the fulfilment of its responsibilities.
We do this to increase confidence about our company among investors, customers, suppliers, employees, governmental bodies and the general public. We have paid the utmost attention to constructing a corporate governance system which promotes ethical, responsible and transparent practices. By introducing these rules we are demonstrating the company’s commitment to the highest standards of governance, and ensuring that these standards will continue to stand up to scrutiny by internal and external stakeholders.

Compliance with Warsaw Stock Exchange Best Practice

Compliance with Warsaw Stock Exchange Best Practice

Orange Polska S.A., as an issuer of securities listed on the Warsaw Stock Exchange, is obliged to comply with the corporate governance practices set out in the guidelines, Best Practice for WSE Listed Companies 2016. In 2016, the company complied with this corporate governance best practice. However, ties and optimal representation of experience, skills and education. The sustainability of the company is secured by the ability to allocate fairly and sustainably the created value which is necessary to the company’s long-term success. The Management Board provides the leadership necessary to steer the company to its strategic goals. It introduces policies and rules for maintaining the internal cohesiveness of the organisation. All members of the Management Board act as executives, while the members of the Supervisory Board play an oversight role. These two roles are separable and strictly assigned to these governing bodies. The Supervisory Board consists of shareholders’ representatives, elected by the General Assembly. In order to exercise its obligations the Supervisory Board may at any time examine any documents of the company, may demand from the Management Board and employees any reports and explanations and may check the financial standing of the company. When necessary the Supervisory Board may oblige the Management Board to commission experts to draw up an expert opinion for its use if a matter requires specialised knowledge or qualifications. In order to ensure quality decision-making, the Supervisory Board uses its committees as advisory bodies. The members of each committee are experts in their field of expertise who provide the Supervisory Board with advice on issues requiring more detailed analysis. The Audit Committee provides the Supervisory Board with wide expertise on finance, accounting and audit. The Remuneration Committee deals with general remuneration policy and recommends appointments of Management Board members. The Strategy Committee is responsible for delivering recommendations on strategic plans and planning processes set up by the Management Board. The aim of the corporate governance model described above is to properly distribute responsibilities within the company and establish the roles of the key governing bodies, referring to the Recommendation IV.R.2 of the Best Practice guidelines, the company provides a live broadcast of the General Meeting but it provides neither real-time bilateral communication nor the possibility to exercise the right to vote for shareholders taking part in a meeting from a location other than the general meeting, due to legal risks involved in providing such electronic means of communication. The full text of our Statement on the company's compliance with the corporate governance recommendations and principles contained in Best Practice for GPW Listed Companies 2016 is available at http://orange-ir.pl/corporate-governance/best-practices

Governing bodies diversity

Governing bodies diversity

We are convinced that diversity of a company’s governing bodies is beneficial to the company's development. That is why we make sure that our Supervisory Board and the Management Board consists of people who are diverse in terms of age, sex, education and professional experience. Because they come from different environments and have a diversity of knowledge and skills, they can look from different perspectives at the management of the company and its efficient functioning in its markets



Our governance structure

Orange Polska has three governing bodies:
General Assembly
Supervisory Board
Management Board
The highest of the governing bodies is the General Assembly which is responsible for the following duties (among others):
  • review and approval of the financial statement and report on the company’s activity in the previous financial year
  • distribution of profits or coverage of losses
  • confirming the proper execution of duties by the members of the Supervisory Board and the Management Board
  • amendments to the Articles of Association, including an increase or reduction of the share capital
  • merger or change of the legal form of the company
  • issuance of convertible bonds or first option bonds
  • appointment and removal of the members of the Supervisory Board
  • determining the remuneration of the members of the Supervisory Board
Full details of the matters reserved for the General Assembly’s decision making can be found on our website at http://orange-ir.pl/ corporate-governance
The Supervisory Board is responsible for supervision over the company's activities (including the activities of its controlled subsidiaries) and represents the company in concluding any agreements between Orange Polska and members of the Management Board or in the event of any disputes between the company and members of the Management Board. It is also obliged to ensure that the financial statements and reports on the company’s activities meet the requirements of the provisions of accountancy law.
The main duties of the Supervisory Board are:
  • evaluation of annual financial statements
  • evaluation of the Management Board’s report on company’s activities and motions of the Management Board regarding distribution of profits or covering of losses as well as submitting a written report on the results of the above mentioned evaluations to the General Assembly
  • appointing, dismissing and suspending for important reasons a member of the Management Board or the entire Management Board as well as determining the terms of their remuneration and fixing their the remuneration
  • appointing an auditor to examine or inspect financial statements
  • stating an opinion on annual and long-term strategies and business plans and annual budget
  • stating an opinion on incurring liabilities in excess of the equivalent of EURO 100,000,000 as well as on disposal of the assets in excess of the equivalent of EURO 100,000,000
  • submitting a concise evaluation of the company’s standing to the General Assembly
Full details of the matters reserved for the Supervisory Board’s decision making can be found on our website at http://orange-ir.pl/ corporate-governance

Criteria for independent Supervisory Board members:

Criteria for independent Supervisory Board members:

  • The independent members of Orange Polska Supervisory Board satisfy the following conditions:
  • not to be, or have been for the previous five years a member of the Management Board of Orange Polska, or its dominant or subsidiary company and not to belong to senior management of such entities,
  • not to be, or have been within the previous five years an employee of Orange Polska, or its dominant or subsidiary company
  • not to receive, or have received, significant additional remuneration or any pecuniary performance from Orange Polska, or its dominant or subsidiary company apart from a fee received as a member of the Supervisory Board
  • not to be or to represent in any way, particularly as a management board member, a supervisory board member or senior employee, a dominant shareholder
  • not to have, or have had within the previous year, a significant business relationship (as a significant supplier of goods or services, including financial, legal, advisory or consulting services, or significant customer) with Orange Polska or an associated company, either directly or as a partner, significant shareholder, director or senior employee of an entity having such a relationship
  • not to be, or have been within the previous three years an external auditor of Orange Polska, or its dominant or subsidiary company or an employee of such auditor
  • not to be a member of a management board in a company in which a member of the Management Board of Orange Polska is a member of the supervisory board
  • not to have served on the Supervisory Board of Orange Polska for more than twelve years from the date of the first appointment
  • not to have, or have had family connections with a member of the Management Board of the company, senior employee of the company, or a dominant shareholder



Regulating conflicts of interest
Each Management Board member is obliged to promptly inform the Company about all the conflicts of interests which make impossible or limit his ability to perform any function of a Board member. Each Supervisory Board member is obliged to inform the Company immediately about the existence of their relationship with any shareholder who holds shares representing not less than 5% of all votes at the General Assembly of the company and to provide the company with a quarterly summary on such relationships. This concerns financial, family, and other relationships which may affect the position of the member of the Supervisory Board on issues decided by the Supervisory Board. Supervisory and Management Board members are obliged to submit quarterly statements including additional information required by law and regulations related to the listing of shares on the regulated markets and aimed at the Company getting knowledge about potential conflict of interest. In case of a conflict between the interests of the Company and the personal interests of a Supervisory or Management Board member, his/her descendants or relatives up to the second degree, a Board member shall abstain from participation in resolving such cases. The Audit Committee reviews and provides an opinion to the company’s Management Board and/or the Supervisory Board on significant transactions with related parties as defined by the corporate rules. Orange SA’s nominees are excluded from voting on Supervisory Board meetings and Audit Committee meetings on transactions involving Orange SA or its subsidiaries. Also other members of the Supervisory Board performing functions in other companies which enter into transactions with the Company are excluded from voting on matters relating to such transactions.

The Management Board manages Orange Polska affairs, administers its assets and represents the company towards third parties. It is responsible for any matters relating to the company’s affairs which, under the Commercial Companies Code or the company’s Articles of Association, do not fall within the competence of the General Assembly or the Supervisory Board. The Management Board implements resolutions of the General Meeting and the Supervisory Board as well and its own resolutions, and is responsible for their execution.
Full details of the matters reserved for the Management Board’s decision making can be found on our website at http://orange-ir.pl/ corporate-governance

Executive Directors are responsible for management of specific functions within the company. The task areas of their responsibilities are described in the Orange Polska S.A. Organisational Regulations.

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Orange Polska governing bodies’ activities in 2016

General Assembly activities in 2016

The Annual General Assembly took place on April 12, 2016 in Warsaw. The Assembly adopted, among others, resolutions on:

  • approval of the Management Board’s report on Orange Polska’s activity in 2015
  • approval of the company’s IFRS financial statements for 2015
  • distribution of the company’s profit for 2015 and use of part of the financial means from the supplementary capital for distribution of the dividend
  • approval of the Management Board report on the activity of Orange Polska Group in the 2015 financial year
  • approval of the IFRS consolidated financial statements for 2015
The General Assembly also adopted resolutions granting approval of the performance of duties by the Supervisory Board members and Management Board members, including the President as well as on the appointment of the Supervisory Board members Jean-Marie Culpin, Eric Debroeck, Michał Kleiber, Gervais Pellissier, Marc Ricau and Maciej Witucki. An Extraordinary General Assembly took place on July 21, 2016 in Warsaw. The Assembly adopted among others resolutions on:
  • the merger of Orange Polska S.A. with Orange Customer Service sp. z o.o. and TP Invest sp. z o.o
  • amending the Articles of Association

General Assembly at a glance:

The Annual General Assembly is convened by the Management Board (or by the Supervisory Board if the Management Board fails to convene it within the period set out by the law) and it is held within six months after the end of each financial year. The General Assembly is valid regardless of the number of shares being represented. The agenda of the General Assembly is determined by the body that has convened it. Any matters to be resolved by the General Assembly should first be presented by the Management Board to the Supervisory Board for its opinion. The resolutions are adopted by a simple majority of votes cast, unless the Commercial Companies Code or the Articles of Association provide otherwise. Voting at the General Assembly is open. A secret ballot is used at elections or upon motions for removal of the members of the company's Boards or liquidators, or calling them to account for their actions, or in personal matters. A secret ballot is also used whenever requested by at least one of the Shareholders or their representatives present at the General Assembly.

An Extraordinary General Assembly is convened by:

  • the Management Board, upon its own initiative or upon a written motion of the Supervisory Board or shareholder(s) representing at least 5% of the share capital. In such a situation the Management Board includes on the agenda the matters indicated by the shareholders requesting the meeting.
  • the Supervisory Board, if it is necessary in its opinion
  • shareholders representing at least half of the share capital or at least half of total votes in the company

The Supervisory Board or the shareholders representing at least 5% of the share capital may request that particular matters be included on the agenda of the next General Assembly.

The shareholders have the following rights:

  • They may take part in the General Assembly and exercise the right to vote in person or by attorneys-in-fact (other representatives).
  • Each shareholder has the right to candidature for the Chairman of the General Assembly or to put forward one candidate for the position of the Chairman of the General Assembly to the minutes.
  • For each point on the agenda, each shareholder has the right to one speech of five minutes and a reply of five minutes.
  • Each shareholder has the right to ask questions on any matters on the agenda.
  • Each shareholder has the right to object to a decision by the Chairman of the General Assembly. The General Assembly decides in a resolution whether the decision of the Chairman be upheld or reversed.
  • Each shareholder has the right to suggest amendments or additions to draft resolutions which are covered by the agenda of the General Assembly. Such suggestions must be raised before the close of discussions on the relevant agenda item.

Supervisory Board’s activities in 2016
Supervisory Board Members

  1. Maciej Witucki - Chairman of the Supervisory Board
  2. Gervais Pellissier - Deputy Chairman and Chairman of the Strategy Committee
  3. Marc Ricau - Board Member and Secretary
  4. Dr. Henryka Bochniarz - Independent Board Member
  5. Federico Colom Artola - Board Member
  6. Jean-Marie Culpin - Board Member
  7. Eric Debroeck - Board Memb
  8. Ramon Fernandez - Board Member
  9. Russ Houlden - Independent Board Member and Chairman of the Audit Committee
  10. Prof. Michał Kleiber - Independent Board Member
  11. Patrice Lambert-de Diesbach - Board Member
  12. Dr. Maria Pasło-Wiśniewska - Independent Board Member
  13. Dr. Wiesław Rozłucki - Independent Board Member and Chairman of the Remuneration Committee
  14. Valérie Thérond - Board Member
Orange Polska has five independent members on the Supervisory Board: Dr. Henryka Bochniarz, Russ Houlden, Prof. Michał Kleiber, Dr. Maria Pasło-Wiśniewska and Dr. Wiesław Rozłucki. Profiles of the Supervisory Board Members can be found on our website at http://www.orange-ir. pl/corporate-governance/supervisory-board

Supervisory Board attendance register
Supervisory Board attendance register
Changes to the membership of the Supervisory Board in 2016
Changes to the membership of the Supervisory Board in 2016 Prof. Andrzej K. Koźmiński, Mr. Gérard Ries and Ms. Marie-Christine Lambert resigned from their positions as members of the Supervisory Board in 2016. The mandates of Messrs. Jean-Marie Culpin, Eric Debroeck, Mirosław Gronicki, Gervais Pellissier, Marc Ricau and Maciej Witucki expired on April 12, 2016. On the same day, Jean-Marie Culpin, Eric Debroeck, Gervais Pellissier, Marc Ricau and Maciej Witucki were re-appointed by the Annual General Assembly as Members of the Supervisory Board and Prof. Michał Kleiber was appointed as the Membeer of the Supervisory Board. Messrs. Federico Colom Artola and Patrice Lambert-de Diesbach were appointed by the Supervisory Board as members in July 2016.

Rules for appointing a Supervisory Board member and the term of office
Rules for appointing a Supervisory Board member and the term of office A member of the Orange Polska Supervisory Board should have the relevant education, professional and practical experience and high moral standing. They should also be able to devote the time required to properly perform their role on the Supervisory Board. Members of the Supervisory Board are appointed by the General Assembly. Each shareholder has a right to put forward potential candidates to be Supervisory Board members, and the eventual members are appointed at the General Assembly by a simple majority of votes cast. In case the mandate of a member of the Supervisory Board expires for reasons other than end of the term of office or dismissal from the Supervisory Board, the rest of the members of the Supervisory Board may appoint, by a majority of two thirds of the votes cast, a new member of the Supervisory Board. The mandate of any such newly appointed member expires on the date of the next General Meeting held not earlier than five weeks after the appointment. The term of office of Supervisory Board members is three years. Mandates of the Supervisory Board members expire on the day of the Annual General Assembly approving financial statements for the second full accounting year of their term in office (also as a result of death, resignation or dismissal).
Supervisory Board diversity
Supervisory Board attendance register

On the Supervisory Board’s agenda for 2016
Implementation of the medium term action plan for 2016–2018
In February 2016, the Supervisory Board accepted the new 2016-18 strategic plan for Orange Polska S.A. and Orange Polska Capital Group, focused on increasing market share. It is a proactive plan built around four strategic priorities: leadership in connectivity and in convergence, best customer experience, and agility. In the years ahead we expect strong growth in demand for telecom services, fuelled by a surge in data consumption and increasing adoption by Polish households of a convergent approach.
Investments in the rollout of the fibre network
Good connectivity, both fixed and mobile, is the key to the success of our strategy. The Group’s adjusted capital expenditures in 2016 reached PLN 2 billion (excluding spectrum payments) and were almost similar to 2015 but the Group significantly increased investments in the rollout of the fibre network. Plans for the year 2017 assume that the fibre network will cover at least 2.5 million households
Launch of LTE services on the newly purchased mobile spectrum
The successful purchase at auction of new frequency bands at the beginning of 2016 year was a milestone event in our continuing efforts to improve the quality of our mobile network, and greatly improved the company’s competitive position in terms of mobile spectrum resources. Nowadays, almost all Polish residents can benefit from 4G/LTE coverage. Additionally, the Orange network is the fastest in Poland (according to independent source speedtest.pl).
The Group’s financial results and performance in comparison to the budget; delivering market guidance for EBITDA and leverage
Considering the increase in investment and very strong competition, the Supervisory Board paid a great deal of attention to the financial results, which were in line with expectations in 2016. Revenue of PLN 11,538 million were slightly down in comparison to the previous year (-2.4% vs -2.9% in 2015). On the net result, we can see the impact of the write-down on non-financial assets of PLN 1,793 million, resulting from over-calculation of future cash flow together with an increase of the discount rate in order to reflect greater economic risk. Adjusted EBITDA of PLN 3,163 million is at the expected level. Cash flow decreased in volume as a result of lower EBITDA and higher capital expenditure cash outflows
Customer satisfaction – the customer excellence programme
The Supervisory Board is satisfied with the further improvements in customer satisfaction, which included achieving the best Net Promoter Score (NPS) in both B2C and B2B markets. Exploration of convergent opportunities One of the key strategic objectives of Orange Polska is to be the convergence leader, providing mobile and fixed line service bundles. In 2016 Orange Polska proved its efficiency in the sales of convergent services (including family offers with several SIM cards) and noted a significant increase of the popularity of mobile internet for the home.
Organisational changes in the company and others
On February 4, 2016 the Supervisory Board approved a new Management Board President as of 1 May, when Bruno Duthoit was replaced by Jean-François Fallacher. On September 30, 2016, Orange Polska merged with its subsidiaries by transferring all assets of Orange Customer Service and TP Invest to Orange Polska. The main purpose of the merger was to increase operational efficiency within the Orange Polska Group, as well as integrating and simplifying processes in the merged companies.

Assessment of Orange Polska Group’s Standing by the Supervisory Board

The Supervisory Board, through the work of its committees and all its members (including five independent members), was actively engaged in the process of evaluation of the most important initiatives, having in mind the interest of all the Group’s stakeholders, including shareholders. In addition, it maintained oversight of the Group’s operational and financial goals through management reporting at its quarterly meetings and was able, through the Audit Committee, to review and challenge the control, risk management and budgeting functions performed by the Management.

Group operational review
In 2016 Orange Polska’s business continued to develop in line with the priorities that were set a year ago: investments in connectivity and very proactive customer acquisition on all fronts. In 2016 Orange Polska continued to make significant investments in fibre network rollout. This strategic priority will differentiate the company’s offer on the market and is a key factor in its ongoing transition from a legacy to a modern telecom company. The size of the fibre network doubled last year to close to 1.5 million households. The company has the largest fibre network in Poland, available in 37 cities. As this technology is still new in Poland, the company put a lot of effort into marketing communications through the year to build customer awareness. Customer take-up increased in every quarter and reached 31,000 in Q4. Almost 80% of customers acquired in Q4 were new to Orange Polska – evidence that Orange Polska is winning market share from the competition. Facing a continuing surge in data consumption, Orange Polska continued to improve mobile connectivity based on the newly acquired spectrum, resulting in mobile 4G/LTE network coverage of almost the entire population and serving more than 60% of Poland’s mobile data traffic. The volume of data transferred in the network increased by c.130% due to the growing number of customers and much higher traffic per customer, driven by increasing smartphone penetration and evolving customer needs.
In 2016 the number of mobile post-paid SIM cards increased by more than 1 million or 13% year-on-year, the best achievement in many years. Orange Polska held on to second place on the market in terms of mobile number portability, with a much better net result in post-paid (+152,000) than the year before. This impressive growth was mainly fuelled by two market trends: the success of multi-SIM family offers, and much higher popularity of mobile broadband for use in the home (called LTE for Fixed). Family offers are a powerful market tool to win households who use more and more mobile devices. LTE for Fixed is gaining traction as a substitute for fixed broadband, especially in suburban areas, as a consequence of much better mobile connectivity. Another contributing factor to growth in post-paid was increased migration from pre-paid following a regulatory change that obliged users to register their prepaid SIM cards.
The unexpected introduction during 2016 of mandatory registration of pre-paid SIM cards constituted a new challenge. Handling this challenge required a lot of effort in terms of adjusting our IT systems, redefining relations with distributors, customer education and marketing initiatives. By 1 February 2017 (the deadline for registration of existing cards to avoid disconnection), around 96% of active customers had registered their SIM cards, which we deem a success and evidence that we handled this transition well.
In 2016 the Group continued efforts to engage in active dialogue with our customers in line with the new “listening and responding” approach launched in 2015. In 2016 Net Promoter Score (NPS) was once again improved and reached an all-time high as a result of significant improvements in satisfaction among our mobile customers, on both B2C and B2B markets.
Group’s financial overview
Orange Polska Group’s key goals in 2016 were to:
  • further extend coverage of LTE technology and launch services on newly purchased mobile spectrum
  • continue fibre network rollout to cover up to 800,000 new households connectable
  • develop commercial strategy aimed mainly at monetisation of new mobile spectrum, commercialisation of fibre network and actions to strengthen the company’s position in all of its markets of operation
  • use the Group’s unique resources to fully utilise the benefits of convergent opportunities
  • increase customer satisfaction and loyalty and continue implementation of the customer excellence program
  • further optimise the Group’s assets, including disposal of unused properties
  • develop new cost optimisation initiatives to mitigate impact of revenue pressure
  • maintain financial stability and monitor closely the level of debt ratios (net debt-to-adjusted EBITDA not to exceed 2.2)
  • deliver adjusted EBITDA in the guidance range of PLN 3.15-3.30 billion
  • monitor and analyse any acquisition opportunities on the market
  • remunerate shareholders at a reasonable level, taking into consideration the Group’s financial structure and future capital requirements
Adjusted revenue totalled PLN 11,538 million in 2016, down -2.4% or PLN 288 million year-onyear. The decline resulted mainly from a fall in fixed services and lower other revenues. Evolution of fixed services reflects primarily structural erosion of legacy business, which impacted fixed voice and wholesale revenue. Fixed broadband revenue were also down as consequence of falling ADSL base and lower ARPU. A decrease in other revenue resulted from completion of infrastructure projects (that generated PLN 127 million revenue in 2015), and lower ICT revenue. These negatives were partially offset by an increase in mobile revenue, which were driven up by post-paid customer base growth and a shift towards instalment offers.
Adjusted EBITDA for the full year amounted to PLN 3,163 million, down by PLN 354 million or 10.1% year-on-year. Adjusted EBITDA margin stood at 27.4%, down by 2.3 pp year-on-year. Its evolution reflects a fall in revenue, an increase in direct costs (by PLN 249 million) and further optimisation of indirect costs (a fall by PLN 183 million). Direct cost year-on-year evolution was mainly affected by higher interconnect costs as well as growing commercial costs, due in large part to a change in the mix of handsets and unfavourable FX impact (weaker PLN to EURO). These negatives were partly compensated by the improvement in indirect costs, mainly due to ongoing optimisation in the network & IT areas and a headcount decrease following implementation of the social plan.
Net loss for 2016 amounted to PLN 1,746 million versus net income of PLN 254 million in 2015. It was heavily affected by PLN 1,793 million non-financial assets impairment loss due to reassessment of future projected cash flows coupled with an increase in the discount rate to reflect higher business risk. It was also impacted by lower EBITDA and higher net financial costs (PLN 68 million above 2015), mainly as a result of higher debt.
Adjusted organic cash flow for 2016 came in at PLN 620 million versus PLN 962 million in 2015. It was mainly as a result of lower EBITDA and higher capital expenditure cash outflows. These were partly offset by much lower requirement for working capital as growing receivables (due to instalment effect) were largely compensated by supply chain optimisation.
In 2016, the Group paid a dividend of PLN 328 million, an equivalent of PLN 0.25 per share, payable in cash.
Conclusions and 2017 recommendations
In 2016 Orange Polska enhanced its commercial position on the Polish telecom market, especially in mobile post-paid and high-speed fixed broadband. Customers’ perception of Orange services further improved. Financial results were in line with objectives. In 2017 key priorities should not change but the focus will be more on improving the execution of commercial actions and investment process. Monetisation of the strategy that was announced a year ago is proving slower than anticipated, mainly due to slower than previously expected recovery of the mobile market, high competition in fixed broadband putting pressure on ADSL customers, continued pressure on legacy businesses (PSTN and wholesale) and the new situation on the pre-paid market. As such, new actions are required to facilitate the strategic goal, which is turnaround.
The Supervisory Board’s opinion is that in 2017 the Group should focus, in particular, on the following key aspects:
  • drawing benefits from the recent organisational changes in the company
  • maximising market opportunities from the newly launched convergence offer Orange Love
  • working out new actions that will improve monetisation of the strategy and business transformation, including new cost cutting initiatives
  • considering initiatives to deleverage the balance sheet
  • providing during the year an update regarding mid-term strategic and financial outlook
  • continuing fibre network rollout to cover more than 1 million new households connectable
  • closely monitoring the commercial strategy, particularly with the aim of monetising the fibre network, and developing further actions to strengthen the company’s position in all its markets of operation
  • implementing further improvements in the customer management experience to continue to increase customer satisfaction and loyalty
  • participating in the POPC program
  • delivering adjusted EBITDA in the guidance range of PLN 2.8-3.0 billion
  • maintaining financial stability and closely monitoring the level of debt ratios (net debt-to-adjusted EBITDA not to exceed 2.6)
Supervisory Board at a glance
The Supervisory Board consists of between nine and 16 members, at least one third of whom should be independent members. The Supervisory Board should hold meetings at least once a quarter. The Supervisory Board appoints and removes the Management Board President and other members of the Management Board. Unless otherwise provided for in the Articles of Association the Supervisory Board adopts resolutions in an open vote with a simple majority of votes cast and in the presence of at least a half of all members of the Supervisory Board.
The Supervisory Board elects from among its members the Chairman who convenes and chairs the meetings of the Supervisory Board. In case of a tied vote, the Chairman has the casting vote. The Supervisory Board has established three committees which are its advisory bodies:
  • Audit Committee
  • Remuneration Committee
  • Strategy Committee
Only a member of the Supervisory Board can be a member of any of its committees. The Committees make decisions by an ordinary majority of votes. The chairmen of the Committees are appointed by the Supervisory Board. They manage the Committees work, convene meetings and in the case of a tied vote, they have the casting vote.
Orange Polska adheres to the rules detailed in the Annex I to the European Commission Recommendation of February 15, 2005 on the role of non-executive or supervisory directors of listed companies and on the committees of the (supervisory) board [Official Journal of the European Union L. 52/51, dated 25.2.2005]

Audit Committee activities in 2016
Audit Committee members
  1. Russ Houlden – Chairman
  2. Federico Colom Artola
  3. Dr. Maria Pasło-Wiśniewska
  4. Marc Ricau
The Audit Committee is chaired by Mr. Russ Houlden, an independent Member of the Supervisory Board having qualifications in accounting and treasury and relevant experience in audit and finance.

One of the main responsibilities of the Audit Committee is to ensure proper financial reporting by the Company and Group. As part of this, we review all significant accounting judgements and estimates proposed by Management.


Letter from the Chairman of the Audit Committee


Russ Houlden
One of the main responsibilities of the Audit Committee is to ensure proper financial reporting by the Company and Group. As part of this, we review all significant accounting judgements and estimates proposed by Management.

Letter from the Chairman of the Audit Committee

Dear Shareholders,

I am pleased to attach my report on the activities of the Audit Committee over the past 12 months.
One of the main responsibilities of the Audit Committee is to ensure proper financial reporting by the company and Group. As part of this, we review all significant accounting judgements and estimates proposed by Management.

The most significant judgement this year related to the value of goodwill and whether it continued to be supported by the expected future cash flows of the business taking into account recent performance, future strategy and current and expected market conditions. This review, technically called an impairment test, is something we do each year but this year Management recommended, and we agreed, that an impairment of PLN 1,793 million of the goodwill in the consolidated financial statements should be made. While that decision may not have been expected by some shareholders, I believe it was the right decision in the circumstances.

The second most significant judgement related to asset lives. Again, this is something we review each year. This year, Management provided clear evidence that certain assets had longer useful economic lives than previously assumed and we therefore concurred with their recommendation to extend certain asset lives, resulting in a reduction in depreciation in 2017 of around PLN 150m.

The Audit Committee also monitors the evolution of accounting standards and expected changes in relevant legislation. There are a few changes to the International Accounting Standards which are upcoming. We intend to apply IFRS9 (Financial Instruments) and IFRS15 (Revenue) for the first time in the year ending 31 December 2018 and will probably apply IFRS16 (Leasing) for the first time in the year ending 31 December 2019. Management has made significant progress on preparing for implementation and the Committee reviewed the progress made and was satisfied that the company will be ready in time for the respective implementation dates.

The Audit Committee has also been involved in the reviewing internal control and compliance, the risk management processes and the external audit of the company and Group financial statements. In particular, the Committee works to ensure the independence of both the external auditor and internal audit team and had private meetings with the external auditor and the head of the company’s internal audit team to give them an opportunity to discuss any issues which may have arisen in their work with Management. Last, but not least, the independent members of the Audit Committee reviewed and, when necessary, challenged the terms of significant transactions with related parties including, in particular, the majority shareholder, Orange S.A. A more detailed summary of the activities of the Audit Committee is presented below.

Russ Houlden
Chairman of the Audit Committee



On the Audit Committee’s agenda for 2016
The Audit Committee held seven regular meetings in 2016. The AC performed in particular the following activities:
Monitoring the financial reporting process, budgetary planning along with its realisation
The Committee, on behalf of the Supervisory Board, has monitored the process of the financial reporting. Committee members reviewed the quarterly and yearly financial statements along with reports from the management on financial performance, accounting policies and approaches, oneoffs, estimates and judgments.
The Committee also reviewed the Group’s budget and addressed recommendations on it to the Supervisory Board; in addition, the Committee looked at the Group’s performance against the budget, as presented in periodical reports from the management.
Monitoring of statutory auditor’s performance and independence
Reviewing the scope and the results of the external auditor, its independence and objectivity, was a significant part of the Audit Committee’s duties and activities. All non-audit services provided by external auditors were approved in advance by the Chairman of the Committee. In addition, the Committee reviewed the external auditors’ proposed audit plan, including the materiality level set for audit testing. The Committee also monitored the Group’s responsiveness to the recommendations from the external auditor. In addition, the Committee met privately with the lead partner of the statutory audit firm.
Recommendation on the appointment of the statutory auditor
The Committee reviewed the prior year performance of the external auditor and recommended to the Supervisory Board on the reappointment of Ernst & Young as the statutory auditor for 2016. The terms of reappointment included the auditor’s remuneration, terms of engagement, audit plan and the materiality level set for audit conclusions.
Monitoring the effectiveness of internal audit, internal control systems and risk management
The Audit Committee reviewed the annual plan of Internal Audit, its budget and progress reports. The Committee monitored the periodic reporting on internal audit actions and findings. The Committee observed the responsiveness of management to Internal Audit findings and recommendations. In addition, the Committee met privately with the director of the Internal Audit and reviewed the independence of the Internal Audit process.
The Committee kept reviewing the efficiency of the internal control and risk management system. Its members received reports from the management on the system, and monitored the appropriateness of “control culture” as well as the way risks were identified, managed and disclosed. The Committee also reviewed reports from the management on action plan’s implementation in response to comments on internal controls from the internal and external auditors. The Committee also reviewed the Group’s compliance system in areas such as: overall compliance with laws and regulations; ethics; anti-fraud; security; anti-corruption; and monitored the operations of the Ethics Committee, as well as the results of investigations initiated by whistle-blowing.
Monitoring changes in the legal environment, including changes in accounting standards
Changes in the legal environment, together with updates to accounting standards and recommendations from bodies safeguarding financial systems, were of interest of the Audit Committee, as well as the question of how Orange Polska Group approached and implemented them. The Committee also reviewed the improvement of non-GAAP measures disclosure in line with ESMA guidelines.
Other areas of interest
The Committee reviewed and issued opinions on significant transactions with related parties, in line with internal regulations and best practices of corporate governance. Orange SA’s nominees are excluded from voting on Supervisory Board meetings and Audit Committee meetings on transactions involving Orange SA or its subsidiaries. The Committee reviewed other matters of interest, including but not limited to revenue assurance, hedging and insurance.
In addition to the role performed by the Audit Committee, the management of the Company undertook the following measures to ensure overall compliance and the highest standards of conducting business activity.
Compliance mechanisms
Orange Polska operates in an increasingly competitive market. This market demands that we apply high standards and rules not only when it comes to the quality and innovation of our services, but also our way of doing business and maintaining business relationships. Therefore, as part of our Corporate Governance we introduced a Compliance Management Program and appointed a Chief Compliance Officer for Orange Polska (CCO OPL) as part of that program. CCO OPL acts with the support of the Compliance Officer for Orange Polska (CO OPL) who is also the Director of the Compliance Management Office.
An important responsibility of the Compliance function is our Anti-Corruption Policy. It takes a zero-tolerance approach towards corruption, and must be followed by all employees, co-workers and business partners who act on our behalf. To support the Compliance Management Program, we are in the process of implementation of a new risk-based due diligence process. That initiative was created to optimise and harmonise the due diligence procedures relating to compliance and fraud. Its goal is to thoroughly screen our partners for risks of corruption, fraud, non-compliance with economic sanctions, money laundering and terrorism financing. Another responsibility of the Compliance function is a cyclic review of corruption risks. This process identifies and evaluates new risks and reviews current risks and controls mechanisms. Another tool that actively promotes compliance culture is an obligatory e-training module on anti-corruption for all of Orange Polska’s employees. It covers issues such as the correct actions to take if a bribe is offered.
Orange Polska employees and stakeholders may use dedicated channels to report their concerns or ask for advice if they suspect a conflict of interests, bribery, or any infringement of either the Orange Polska regulations (including the Anti-corruption Policy) or the law of the land. When doing so, they should not be afraid of any repressive measures, acts of discrimination or disciplinary proceedings. Reports are confidential and are examined with proper care. Matters related to Compliance are reported to the Audit Committee of the Supervisory Board in the following areas: ethics, general compliance with laws and regulations, anti-fraud, security and anti-corruption. The activities of the Compliance Management function, the results of planned inspections, as well as the results of inspections initiated by notification of irregularities (whistle -blowing) are monitored by the Audit Committee on the basis of periodic reports. Applied actions and mechanisms ensure the effectiveness of the Orange Polska Group’s Compliance function.
Internal Audit
The Internal Audit function provides the Audit Committee, the Management Board and senior management with independent and objective assurance and advice on governance, risk management and internal control. It assists the organisation in reaching its objectives by systematically and methodically evaluating its processes, risk management and internal control system, and suggesting changes which would increase their effectiveness. Internal Audit responsibilities are clearly defined and approved as stated in the internal audit charter, which is reviewed annually by the Audit Committee. The Internal Audit function acts in conformity with the Standards for the professional practice of Internal Auditing and the Code of Ethics issued by the Institute of Internal Auditors (IIA).
Internal Audit plans are drawn up annually and take account of risk assessment, changing business needs and issues raised by management, follow-up on prior audit findings and cyclical review planning. The approach also builds reserved hours into the plan for ad-hoc, specially requested audits, and for urgent audit issues that arise throughout the year. The annual Internal Audit plan is submitted for review and opinion to the Management Board President and the Audit Committee. Once executed, the Internal Audit makes recommendations to address any key issues and improve processes. Progress on their implementation by management, as well as progress against the annual Internal Audit plan, is monitored and regularly reported to the Audit Committee. In the course of its work, the Internal Audit function also liaises with the statutory auditor, mainly assisting them in internal control testing which ultimately supports the assurance provided to the Audit Committee and management.
The effectiveness of the Internal Audit is monitored using the quality assurance and improvement program which is composed of internal assessment activities and annual external assessment by IFACI - l’Institut Francais de l’Audit et du Controle Internes (the French Chapter of the IIA). Following the assessment carried out in 2016, Orange Polska’s Internal Audit maintained its IIA certification from IFACI.
Internal Audit covers all of Orange Polska Group‘s activities, and reports to the Audit Committee, functionally to the Management Board President and administratively to the Vice President of Strategy and Transformation. The Director of Internal Audit attends all scheduled meetings of the Audit Committee, and also has the power to raise any matters with the members of the Committee without the presence of management.
Internal control

As a response to operational and financial reporting risks, the Management implements internal controls at various levels of the organisation. The scope of these controls starts from, but is not limited to, transactional level controls, line managers’ or corporate reviews, trend analysis, reconciliation controls and goes up to the entity level controls. The aim is to provide reasonable assurance in safeguarding assets, detecting errors, the accuracy and completeness of accounting records, and the overall reliability of the financial statements.

The Management continuously monitors the evolution of the control environment. It ensures that all significant changes are sufficiently controlled and any identified deficiencies in the internal control system are addressed with action plans.

On a quarterly basis, Senior Managers certify the effectiveness of the internal controls in their areas of responsibility. On a yearly basis, the controls are subject to testing by the Internal Control team, Internal and External Auditors.

In 2016, the Management once again completed a comprehensive assessment of the Group’s internal controls over financial reporting. Any deficiencies identified were corrected or appropriate action points have been adopted. The Management concluded that there were no weaknesses that would materially impact internal control over financial reporting at December 31, 2016.


Strategy Committee activities in 2016


Chairman of the Strategy Committee
Providing the Supervisory Board and Management Board of Orange Polska with recommendations on the company’s strategic development plans and projects, in order to support sustainable growth

Letter from the Chairman of the Strategy Committee

Dear Shareholders,

The role of the Strategy Committee is to provide the Company’s Supervisory and Management Boards with views and recommendations regarding strategic plans and projects related to the development and sustainable growth of Orange Polska. Throughout 2016 the Committee held three ordinary sessions during which a variety of key issues for Orange Polska were deliberated. The key elements of the customer relationship & care strategy as well as its competitive importance were discussed by the Committee. Those included current and targeted Orange competitive positioning as well as the Customer Experience Excellence roadmap. CSR strategy and the role of CSR in communication with stakeholders, as well as its impact on the company’s image, were also debated. The current shape and possible future developments of the Polish telecommunication markets were considered and benchmarked to other European markets. Scenarios for FTTH network development by Orange Polska were analysed and talked over from a variety of angles, including regulatory and European perspectives. The TV content market and Orange Polska’s approach to securing key content were a prominent topic for our discussions as well as different aspects of all-IP migration (including technological and financial aspects).
The concept and conditions of the Digital Poland Operational Programme (a governmental, subsidised programme to provide fast broadband internet access to households) were presented and examined, especially with reference to its second phase designed to attract major operators.
Last, but not least, a broad array of factors influencing the company’s share valuation on the Warsaw Stock Exchange was covered in the Committee’s works and analysed in connection with the micro- and macro-environments of the Company.
Members of the Supervisory Board and invited members of the Management Board as well as external guests participated in the Committee’s activities to provide multi-faceted, holistic viewpoints that could be provided along with the Committee’s recommendations and insights to the Boards.

Gervais Pellissier
Chairman of the Strategy Committee



Strategy Committee members
  1. Gervais Pellissier – Chairman
  2. Dr. Henryka Bochniarz
  3. Jean-Marie Culpin
  4. Eric Debroeck
  5. Prof. Michał Kleiber
  6. Patrice Lambert-de Diesbach
  7. Dr. Maria Pasło-Wiśniewska

Mr. Maciej Witucki, Chairman of the Supervisory Board, and Mr. Russ Houlden, Independent Board Member and Chairman of the Audit Committee, participate in the meetings of the Strategy Committee on a permanent basis.


On the Strategy Committee’s agenda for 2016
Customer care strategy
The Committee discussed the key elements of the Customer Relationship & Care Strategy. Improvement in customer care has been noted as a positive development, as future competition on the market would depend mainly on customer care. It highlighted the growing importance of such activities as simplicity, standardisation, the company’s digitalisation and efficiency improvement. The growing share of digital channels in interactions with Orange Polska’s customers was also mentioned.
CSR strategy
The Committee reviewed the CSR strategy and discussed the role of CSR in communication with stakeholders and its impact on company’s image has been discussed.
OPL valuation
The Committee discussed the broad context of factors influencing the price of the shares on the Warsaw Stock Exchange, including Orange Polska’s. It was agreed that Orange Polska’s situation is connected to Poland’s macroeconomic situation and it is essential to work on company’s strengths and concentrate on the FTTH investment as it is critical to Orange Polska’s success. The Polska’s customers to VHBB. company must commit to the shift towards customer experience.
External vision on potential market consolidation moves
The Committee outlined the key elements of its view on future trends in market consolidation. Over the next three to four years, it sees two or three groups of operators providing fully convergent offers; in the longer term, the market for fully convergent offers is likely to consolidate down to two main operators, including Orange. The Committee also discussed potential scenarios for the whole market and Orange Polska, including international benchmarks (Belgium, Spain).
Alternative scenarios for OPL FTTH network development
Alternative scenarios for Orange Polska FTTH network development were presented and discussed. Such alternatives would not only accelerate the deployment of FTTH but also provide Orange Polska with additional coverage in a shorter time. From the point of view of the regulatory authorities as well as Orange Polska’s market position this could be a positive step, taking into account that Orange Polska has the most extensive FTTH coverage in Poland. The role of different investment projects co-financed by European funds has been mentioned as both potential opportunity but also a threat for Orange Polska.
POPC – program conditions and OPL approach
The Committee discussed the progress of POPC. The program priority is to connect all schools in white zone areas and additionally to provide fast internet connections to residential customers. The Committee highlighted the commercial need for Orange Polska to be ready to use the network regardless of who builds it (in a wholesale access), to support migration of Orange Polska’s customers to VHBB.
OPL approach to TV content
The Committee reviewed the details of Orange Polska partnerships with special focus on the strategic value of access to TV content from the perspective of Polish market. Cost efficiency was emphasized, along with the impact of the new partnerships on enhancement and simplification of Orange Polska’s offer.
All-IP program
Different aspects of all-IP migration were discussed, with particular emphasis on financial impact on Orange Polska’s financial situation; correlation with others ongoing important projects (e.g. broadband migration from ATM o IP technology, FTTH investment, migration to VDSL); any potential synergies; and the pace at which clients migrate to all-IP based services.

Strategy Committee at a glance

The Strategy Committee should meet at least twice a year. The Committee gives its opinions and recommendations to the Supervisory Board on the strategic plans set out by the Management Board, as well as any further suggestions to strategic plans made by the Supervisory Board, in particular concerning key strategic directions. The Strategy Committee may also provide recommendations to the Supervisory Board regarding Management’s planning processes. The Committee is consulted on all strategic projects related to the development of Orange Polska Group, the monitoring of the evolution of industrial partnerships within the Orange Polska Group and projects involving strategic agreements for Orange Polska Group. It then reports and makes recommendations on each of these projects to the Supervisory Board.

In particular, the Committee is invited to consider projects such as:

  1. strategic agreements, alliances, and technological and industrial co-operation agreements, including aspects of the strategic partnership between Orange Group and Orange Polska Group
  2. significant acquisitions and sales of assets

The issues submitted to the Strategy Committee contain, in particular, the information necessary for assessing the risks involved in these operations. Given the potential impact of these risks on the company’s accounts, the Chairman of the Audit Committee is entitled to attend the Strategy Committee meetings as permanent guest, along with the Chairman of the Supervisory Board.


Remuneration Committee activities in 2016


Wiesław Rozłucki
The main remit of the Remuneration Committee is to advise the Supervisory Board and Management Board on general remuneration policy of Orange Polska Capital Group and to make recommendations on appointments to the Management Board

Letter from the Chairman of the Remuneration Committee

It is my pleasure to present on behalf of the Remuneration Committee the annual report on the activity of the Remuneration Committee for the year ended 31 December 2016, and the report on the Remuneration Policy of Orange Polska.
Remuneration policy, as one of the key components of the company’s human resources strategy, supports Orange Polska in achieving increases in revenue, adjusted EBITDA, NPS and other business indicators. The mechanisms and solutions in Orange Polska’s motivation systems are built to engage all employees to sell FTTH and to widely promote convergent offers. Through the appropriate remuneration policy, Orange Polska motivates executives, key managers and employees to support the business in digital transformation. Remuneration policy also contributes to maintaining good relations between the company and its employees in order to further our sustainable development goals. Thanks in part to the remuneration policy including a wide spectrum of HR solutions, Orange Polska was awarded a Top Employer Polska 2016 certificate and was included in the Top Employer Europe 2016 and Top Employer Global 2016 rankings.
One of the Committee’s activities in 2016 was the process of positive recommendation to the Supervisory Board of the nomination of Jean-François Fallacher as the next President of Orange Polska from the start of May 2016, and his employment contract conditions. We also approved the organisational changes in Orange Polska which came into force on 1 January 2017. The changes are aimed mainly at consolidating Orange Polska’s management of the consumer market, joining sales, marketing and communication under one leadership to simplify the internal structure and to improve execution of the company’s strategy in both B2C and B2B functions.
In addition, we worked out the remuneration policy of Orange Polska and approved a new model of the Management Board’s Report on the Activity of Orange Polska S.A. in 2016, in accordance with “Best Practice of Warsaw Stock Exchange Listed Companies 2016”. This new model of the Management Board’s Report on the Activity of Orange Polska S.A. for the year ended 31 December 2016 was published on 13 February 2017. I wish to thank the executive management, key managers and all employees for the effort and co-operation in 2016.

Wiesław Rozłucki
Chairman of the Remuneration Committee



Remuneration Committee members
  1. Dr. Wiesław Rozłucki – Chairman
  2. Marc Ricau
  3. Dr. Maria Pasło–Wiśniewska
  4. Valérie Thérond

On the Remuneration Committee’s agenda for 2016
In 2016, the Remuneration Committee held 7 meetings and in particular developed recommendations for Supervisory Board consideration focused on the following remuneration-related issues:
  • accepted the Remuneration Committee’s Annual Report 2015
  • positively recommended to the Supervisory Board the remuneration change for the Management Board Member in charge of Finance.
  • positively recommended to the Supervisory Board the employment contract conditions for the President of Management Board until 30.04.2016.
  • accepted the remuneration changes for the Executive Director in charge of Corporate Affairs and for the Executive Director in charge of Brand and Marketing Communication.
  • positively recommended to the Supervisory Board the nomination of Jean-François Fallacher as the next Management Board President from 01.05.2016 and his employment contract conditions.
  • reviewed the modified model MBO goals implemented from H2 2016
  • was informed about the employment conditions of the acting Marketing B2C Director.
  • was informed about the merger of Orange Polska S.A. with Orange Customer Service sp. z o.o. from 01.10.2016 and about the employment conditions of Jolanta Dudek, the Management Board Member in charge of Customer Care and Customer Excellence as a one-to-one merge of the present conditions.
  • positively acknowledged the information about the organisational changes in Orange Polska S.A. from September 2016.
  • positively acknowledged the candidatures and the employment conditions of the Executive Director in charge of IT and the Executive Director in charge of Network.
  • positively recommended to the Supervisory Board the appointment of the Vice-President of the Management Board in charge of Strategy and Transformation for a new term of office valid from April 2017.
  • approved the allocation of management roles to Bożena Leśniewska and Mariusz Gaca, and positively recommended to the Supervisory Board the employment contract conditions for Mariusz Gaca as the Vice-president of the Management Board in charge of Consumer Market and for Bożena Leśniewska as the Vice-president of the Management Board in charge of Business Market.
  • discussed the section of the Management Board’s Report on the Activity of Orange Polska S.A. in 2016 including the company’s remuneration policy, in accordance with Best Practice for GPW Listed Companies 2016.
  • evaluated the MBO goals for the Management Board Members for H2 2015, established goals for the Management Board Members for H1 2016 and evaluated the same, and established goals for the Management Board Members for H2 2016.

Remuneration Committee at a glance

The Remuneration Committee should meet at least four times a year. The task of the Committee is to advise the Supervisory Board and Management Board on the general remuneration policy of Orange Polska Group and to make recommendations on appointments to the Management Board. The Committee’s detailed tasks include:

  • determining the conditions of employment and remuneration of the Members of Management Board
  • considering proposals made by the President or the Supervisory Board concerning new appointments to the Management Board; taking part in the final stage of the interviewing process and making appropriate recommendations to the Supervisory Board about candidates
  • considering proposals made by the President or the Supervisory Board regarding dismissal or reports regarding resignations of any members of the Management Board and making if necessary a relevant recommendation to the Supervisory Board
  • giving recommendations to the Supervisory Board regarding the amounts of bonuses for the members of the Management Board
  • providing an opinion on remuneration policy for most senior executives, and on the general policy for the wider Orange Polska Capital Group: in both cases having regard to the relative positioning on the market of Orange Polska Group’s terms of engagement and remuneration levels

Remuneration Policy of Orange Polska S.A.

Orange Polska S.A’s strategy is based on building and maintaining high levels of customer satisfaction, while providing a full range of the best quality telecommunication, multimedia and specialised ICT services to suit both household and business needs, as well as offering extensive connectivity and high standards of customer relationship.
The Remuneration Policy contributes to implementing the Company’s comprehensive strategy. By enabling the recruitment, retention and motivation of the best managers and professionals in the specialised areas that exist in Orange Polska S.A. it provides workforce ready and able to achieve the Company’s strategic goals. of.
Recognising that employees are a key asset of the Company, the Policy supports the creation of favourable conditions in the digital work environment. It promotes commitment to the Company’s objectives, employee development and the use of flexible work methods. Remunerations within Orange Polska S.A. are compared to those offered by peer companies in the market. The remuneration level depends on the Company’s financial results, and on the employee’s individual contribution and performance. Remunerations are determined in a manner ensuring balance and consistency across the Orange Group. Our Remuneration Policy complies with the labour law and corporate governance regulations. The remuneration system consists of the following components:

  1. Basic salary
  2. Performance bonus
  3. Discretionary bonuses
  4. Benefits

Employees leaving the Company under the voluntary departure programme are offered severance pay. The terms of severance pay for employees are determined in a separate agreement with trade unions in compliance with the law, whereas the terms of severance pay for those managers excluded from the Group Collective Labour Agreement are settled in individual agreements and codified in their employment contracts.
Terms of remuneration for Orange Polska S.A.’s employees covered by the Group Collective Labour Agreement are determined in co-operation with trade unions.

Basic salary
Basic salary terms take into account the job remuneration standards related to the scope of tasks assigned to a particular job position as well as the market value of the work performed.
Orange Polska S.A. monitors the remuneration market by comparing, at least annually, the Company’s salaries and remuneration practices to those adopted by the Polish market leaders, particularly ICT companies.
The company also ensures the consistency of remuneration between job positions by taking into account the managerial and expert skills involved as well as job comparability between various parts of the organisation.
Orange Polska S.A. develops remuneration terms based on non-discrimination, particularly on the grounds of gender, age, disability, race, religion, nationality, political opinion, trade union membership, ethnic origin and sexual orientation.
Individual basic salaries are determined by taking following into consideration:
  • annual remuneration reviews, taking into account the evolving work standards of various professional groups and each employee’s contribution to the achievement of goals
  • promotions
  • recruitment arrangements for candidates assuming their duties in a new professional area
  • management of the risk of attrition of the most qualified employees leaving for the competition
Management Board Members and Executive Directors
The Remuneration Committee of the Supervisory Board recommends the terms of employment, including the amount of basic salary, while taking into account the following aspects:
  • scope of responsibilities and complexity of the particular job position
  • equality (employees with similar responsibilities, competence, experience and previous performance receive comparable remuneration)
  • market competitiveness
  • individual contribution
Based on the Remuneration Committee’s recommendations, the Supervisory Board determines the basic salary of the Management Board Members, while the Management Board determines the basic salary of the Executive Directors.
Performance bonus
The purpose of the bonus system is to motivate employees to achieve high performance by attaining predefined and agreed goals which support the implementation of the Company’s strategy and growth of customer satisfaction. The system of goals stimulates co-operation among employees and business units by setting some solidarity goals in addition to individual ones.
Orange Polska S.A.’s bonus system is aligned with the specifics of the tasks performed by particular functions, which results in different levels of bonuses:
  • Senior managers have a high share of bonuses in their total remuneration
  • Employees with sales goals have higher bonus or commission levels in the total remuneration than those without such goals.
For key managers, the bonus is more related to the Company’s performance, and depends more on the achievement of solidarity goals shared by all, whereas for experts/line managers, the bonus is related to their individual performance and depends less on the solidarity components shared by the particular function or the entire Company.
The goals and bonuses are set for periods closely linked to the budgeting cycle.
All senior managers and line managers in support functions receive bonuses on a semi-annual basis. Employees in support functions, sales line managers and sales employees receive bonuses/commissions on a quarterly or monthly basis.
The detailed bonus terms are defined in the relevant Bonus Regulations.
Management Board Members and Executive Directors
Bonuses for the Management Board Members and Executive Directors depend on the attainment of goals based on the Company’s long-term strategy and on financial performance. Solidarity goals delegated to managers are related to EBITDA and revenue ratios for the whole Company or particular segments of its activity as well as customer satisfaction from Orange services. Individual goals are related to functional performance and management quality.
The performance and bonuses of individual Management Board Members and Executive Directors are monitored directly by the Remuneration Committee of the Supervisory Board. The share ownership sharing programmes dedicated to senior managers are a special incentive to achieve long-term objectives. These programmes lead to managers’ greater commitment to increasing the Company’s value. The Incentive Programme for Senior Managers of the Group will be closed in October 2017. A new long-term incentive programme for this group of managers is currently under development.
Discretionary bonuses
Orange Polska S.A.’s long-term strategy relies on innovation and commitment to outstanding performance.
Discretionary bonuses encourage employees to get involved in the development of innovative solutions, implementation of strategic projects and cross-functional co-operation. Owing to this scheme, employees can be rewarded for achievements which exceed the expectations defined in their periodic goals.
Discretionary bonuses are awarded twice a year by the CEO or other Board Members or Executive Directors for outstanding achievements.
Benefits
In order to improve the quality of life and promote employee integration, Orange Polska S.A. provides a broad package of market-competitive benefits to its employees, building a valuable offer which supports employee recruitment and retention.
A unique benefit for employees is their eligibility for the Employee Pension Fund, which is financed by the company.
The programme is an employee pension scheme (Orange Polska S.A. Employee Pension Fund).
Orange Polska S.A.’s benefit schemes influence the following key areas:
  • health and physical activityfinancial stability
  • improved quality of life
  • employee development
Orange Polska S.A. wants all its employees to be the ambassadors of the Orange brand; therefore. it provides them with access to its own products and services. The Remuneration Policy shall not constitute the basis for any claims by the Company’s employees or members of the Company’s governing bodies. The detailed terms of remuneration are regulated by individual employment contracts and the Company’s bylaws.
Management Board and Supervisory Board Compensation
Management Board and Supervisory Board Compensation

The Management Board Members and Executive Directors are entitled to a variable remuneration component equal to 50% of their annual basic salary in case of 100% goal achievement. In some cases, if performance is higher than 100%, the variable remuneration component may exceed 50% of the annual basic salary. The variable remuneration component is based on the achievement of targets for Revenues, adjusted EBITDA and specific telco indicators. As regards termination of employment, the termination notice period for Management Board Members is 6 months and they receive basic salary during that period.
In addition, they are entitled to one-off severance pay equal to 6 months’ basic salary. All Management Board Members shall restrain from any competitive activity for 12 months after the termination of employment, and they are entitled to compensation for this ban equal to 6 months’ basic salary.
In addition, the President of the Management Board is entitled to a Stretch Bonus based on the adjusted EBITDA as a financial trigger.
Furthermore, those Management Board Members and Executive Directors who are expatriates are eligible for benefits connected with staying in Poland as foreigners, which are included in the Orange Group International Mobility Policy package and payable on a one-off basis or throughout the year. These include housing allowance, plane tickets, French social insurance premiums, etc.
Non-financial Remuneration Components for Management Board Members and Key Managers
The Management Board Members and Executive Directors are entitled to the following non-financial remuneration components: health care package, life insurance, company car, legal indemnity in the event of personal liability, and access to Orange services in line with the relevant policies. In addition, Management Board Members and Executive Directors, who have worked at Orange Polska for more than 6 months, are eligible for the Employee Pension Programme (PPE).
The key managers other than Executive Directors are entitled to health care package, company car and an access to Orange services in line with the relevant OPL’s policies. In addition, all key managers, having worked at OPL for more than 6 months, are eligible for the Employee Pension Programme (PPE).
After enrolment to the Employee Pension Programme (PPE), the PPE contribution for all participants is paid by Orange Polska S.A. In addition, French key managers are eligible for benefits connected with staying in Poland as foreigners, which are included in the Orange Group International Mobility Policy package and payable on a one-off basis or throughout the year. These include housing allowance, plane tickets, French social insurance premiums, etc.

Management Board’s activities in 2016
Management Board composition as of 1 January 2017
  1. Jean-François Fallacher President of the Management Board
  2. Mariusz Gaca Vice-President of the Management Board
  3. Bożena Leśniewska Vice-President of the Management Board
  4. Piotr Muszyński Vice-President of the Management Board
  5. Jolanta Dudek Management Board Member
  6. Jacek Kowalski Management Board Member
  7. Maciej Nowohoński Management Board Member
Management Board members’ term of office
The term of office of each member of the Management Board is three years. The President and other members of the Management Board are appointed and removed by the Supervisory Board. The resolutions of the Supervisory Board regarding the appointment or re-appointment of the President or other members of the Management Board are adopted by a simple majority of the votes cast. The mandates of Management Board members expire at the latest on the date of the General Assembly which approves the financial statements for the second full financial year of his/ her service as a member of the Management Board.
Members of the Management Board may be at any time removed or suspended for important reasons by the Supervisory Board before the expiration of their term of office.
Changes to the membership of the Management Board
The Supervisory Board, in view of the Management Board President Bruno Duthoit’s mandate expiring on 12 April 2016, decided to re-appoint Bruno Duthoit for the next term of office. At the same time Bruno Duthoit informed Orange Polska that he had decided to accept the Orange Group’s proposal to take the position of Deputy Orange Group Executive Director for Europe responsible for Central Europe. Therefore, Bruno Duthoit resigned from the position of CEO and President of the Management Board for Orange Polska. Subsequently the Supervisory Board of Orange Polska appointed Jean-François Fallacher as the President of the Management Board effective as of May 1, 2016.
Michał Paschalis-Jakubowicz, Member of the Management Board in charge of Marketing resigned from his position due to personal reasons with immediate effect on July 4, 2016. During the transition period JeanFrançois Fallacher has taken over management responsibilities in the area of marketing. On October 12, 2016, Piotr Muszyński was reappointed as a Member of the Management Board for the next term of office. The reappointment was made before the expiration of the current term of office. The new term of office starts on the day of the next Annual General Meeting that will accept the financial statements of Orange Polska for 2016, for a period of three years. He will hold the position of Vice-President of the Orange Polska Management Board in charge of Strategy and Transformation.
On December 20, 2016, the Management Board decided on some organisational changes coming into effect on January 1, 2017. Mariusz Gaca, who was the Deputy CEO in charge of the Business Market, took a newly formed position of Deputy CEO in charge of Consumer Market. This combined responsibility for three areas that had been managed separately: Sales & Commercial Digitisation, B2C Marketing and Brand & Marketing Communication. At the same time, Bożena Leśniewska, who was the Management Board Member in charge of Sales and Commercial Digitisation, was appointed the Deputy CEO in charge of the Business Market.
Management Board diversity
Management Board skill matrix
On the Management Board’s agenda for 2016
The Management Board managed the company’s internal business from an operational and strategic point of view, and to implement the company’s objectives in core areas such as Consumer Market, Business Market, Strategy and Transformation, Customer Care and Customer Excellence and Human Resources. Besides internal management, it also monitored the external environment and factors that might affect the company’s proper development and market growth.
The Management Board implemented the company’s strategy and fulfilled its long-term objectives as well as applying principles and policies for its operational activities. It also coordinated and managed the most important activities, taking decisions on critical matters. In 2016, one of Orange Polska’s key strategic objectives was to increase customer satisfaction by improving customer experience and to maintain the leading position in the telecommunications market. We were focused on providing our customers with the highest quality of service, improving the coverage and quality of fibre optic networks, expanding the 4G/LTE mobile network and providing the fastest mobile internet in Poland.
The second very important focus for the Management Board for 2016 was the company’s continuing partnership in the Polish Government’s projects, such as Operational Programme Digital Poland 2014-2020 (POPC). This programme aims at strengthening the foundations of digital development of our country through providing access to highspeed internet, enabling "e-public services", and raising the level of competence of Poland’s "digital society".
Management board at a glance
The President of the Management Board acts as chairman and manages the activities of the Board and other Board Members. Board Members report to the President on the execution of their duties, while he monitors and evaluates the results of their work.
Members of the Management Board manage the company’s affairs directly, according to the division of duties defined in Organisational Regulations of Orange Polska. The Management meets on a weekly basis. Participation of the Management Board Members in meetings is obligatory and each Management Board Member may place matters on the agenda of the meeting. Participation of other persons in meetings is at the discretion of the President of the Management Board, who presides at meetings. Resolutions of the Management Board are adopted by absolute majority of votes of all members present. A resolution can also be adopted outside the meeting by circulation, but only if all the members sign it.




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