Digital inclusion
Digital inclusion has become a key dimension to the conversation around social equality. Digital inclusion includes spreading access to high-speed internet services and about education and development of digital competences in the social and customer areas.
The Orange Polska Group is investing in a fibre-optic network, using both private and public funds, to reach areas remote from cities, where there is often a lack of infrastructure and access to modern services. Through the Orange Foundation, the Group has supported digital education of Poles for more than 19 years. One of the most important tasks of a responsible telecommunications operator such as Orange Polska is providing access to services for groups of customers at risk of socio-digital exclusion – including customers with disabilities and seniors – and ensuring access to services for all customers, regardless of their ability, age, skills or economic situation.
Data privacy and cybersecurity
When it comes to data privacy and cybersecurity, the key issue for customers and other users of the Orange Polska Group’s services is to ensure privacy by identifying threats related to the collection, storage and use of sensitive personal data, and by building the resilience to such threats of our systems and processes. Services and products that enhance customer security, ensuring adequate network security against cyberattacks and education of internet users are therefore important for the Group.
Societal health and safety
Orange Polska Group strives to maintain the highest possible quality of health-and-safety standards. We have identified specific areas of physical and mental health in which our products and services might raise health-and-safety questions: in the realm of physical health, our services related to radio waves and safety on the internet are primary concerns. For mental health, it is the impact of usage of internet content on health (mental health).
The Group pays special attention to the safety of the youngest participants in the digital world – children and young people – giving them and their parents and carers the right tools and knowledge to allow them to be safe in the digital world.
