We aim to deliver an effortless and friendly customer experience across all customer touchpoints. Simultaneously, we aim to be an agile and flexible company with a proven ability to find efficiency savings.
Orange Polska is sensitive to the global challenges related to the natural environment and natural resources. We implement our business goals with respect for the rules of ecology and in harmony with the environment.
- Providing best connectivity
- reliable and resilient network
- best connectivity regardless of the customer’s location
- Delivering a palette of services adjusted to customer needs
- broad portfolio of competitive telco services
- the right products at the right price
- Optimal sales channel mix
- optimisation and enhancement of digital sales channels
- Making customer journey easy and friendly
- simplified procedures and elimination of needless procedures and pain points
- problems solved during one contact
- high NPS ratio
- services accessible to all
- Being integrator and digital service provider
- counselling and integration of comprehensive transformation services for businesses
- digital partner in security, cloud and IT infrastructure & networking
- Focus on efficiency
- an agile and flexible company with proven ability to find efficiency savings
- constant transformation of indirect costs
- processes optimisation and automation
- Management of impact on the environment
- business goals implemented with respect for the rules of ecology and in harmony with the environment
- Impact on society
- social investment programmes
- Being digital and caring employer
- investing in employees development