Annual
report 2020

Business model

Orange Polska creates value for its customers by providing a friendly and effortless customer experience. We do this by supplying unmatched connectivity, and by selling a broad portfolio of innovative convergent, mobile and fixed products and services, supported by a proactive sales force, outstanding customer care, and highly motivated employees. Satisfied customers provide the revenues and profits the Company needs to reinvest in the business, ensuring continued value creation for all our stakeholders.

Our business model is unchanged compared to the previous Integrated Report. As the climate neutrality is a challenge for the whole world and we are actively reducing our impact on the environment, last year we decided to add “Climate” to our natural resources.

Click on the different elements of the model to find out more.

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