Since November 1998, shares of Orange Polska S.A. (formerly Telekomunikacja Polska S.A.) have been listed on the primary market of the Warsaw Stock Exchange (WSE) within the continuous listing system.

The Company’s shares are included in the following indices: WIG20 and WIG30 large-cap indices; WIG broad-market index; WIG telecommunication industry index; and RESPECT Index of socially responsible companies.

In 2017, Orange Polska S.A. was once again included in a prestigious group of socially responsible listed companies. The new portfolio of the RESPECT Index announced by the Warsaw Stock Exchange comprises 28 companies. Orange Polska S.A. has been present in the index portfolio since its first edition. The RESPECT Index has been increasingly popular among companies and investors, who have noticed a link between consideration for social and environmental impact and financial performance. In addition, Orange Polska S.A. has been included in the FTSE Russell’s ESG Ratings, a global index that measures company’s performance across environmental, social and governance (ESG) areas.

Broad Alliance on Digital Skills in Poland, Memorandum of Co-operation for Improving Service Quality in the Telecommunications Market, Cell Phone Safety Good Practises, Alliance for Child Safety On-line (www.orange.pl/kodeksy.phtml), Global Compact (www.ungc.org.pl/o-nas/obszary-dzialan/), Partnership for Environment (www.gridw.pl/partnerstwo). These initiatives are voluntary.

Domestic organisations: Employers of the Republic of Poland, “Lewiatan” Confederation, Polish Chamber of Information Technology and Telecommunications, French-Polish Chamber of Commerce, Responsible Business Forum, Business Centre Club, Foundation for the Development of Radiocommunications and Multimedia Technologies, Association of Stock-Exchange Issuers.
Membership of these organisations is of strategic importance for the Company. The Company’s representatives sit on their boards and the Company pays membership fees, supporting statutory tasks, and participates in additional projects.

Foreign organisations: European Telecommunications Network Operators’ Association (ETNO), Forum for International Irregular Network Access (FIINA), Global Compact, Global Settlements Carrier Group (GSCG), International Cable Protection Committee (ICPC), International Inbound Services Forum (IISF), International Telecommunication Union (ITU), RIPE Network Coordination Centre (RIPE NCC), TeleManagement Forum (TM Forum), Forum of Incident Response and Security Teams (FIRST), GSM Association (GSMA), European Internet Exchange Association (Euro-IX). These are industry organisations and the Company’s membership involves payment of membership fees and participation in various projects.

Each employee of Orange Polska must read and understand our Code of Ethics, and the Ethics in Orange Polska e-learning course is a part of mandatory training for new joiners. Also our suppliers and business partners shall read and understand our Code of Ethics under the compliance clause of our standard contracts. The Code in Polish is available on our website, at www.orange.pl/kodeksy.phtml.
Issues related to compliance with ethical standards are analysed by the Ethics Committee. It consists of five members: Chairman, two permanent members (Management Board Member in charge of Human Resources and Internal Audit Director) and two members appointed for three-year terms. In addition, the operations of the Committee are supported by two permanent Secretaries.

The integrated report has been reviewed by the Management and Supervisory Board Members, and validated by the Chairman of the Audit Committee.

All processes are assessed for risks related to corruption, and in case of operations that are burdened with a higher risks of corruption (e.g. joint venture, mergers and acquisition, real estate sales) additional procedures are applied

No fines for non-compliance with environmental laws and regulations were imposed in 2017.

In 2019, the Company received a decision of the District Sanitary Inspector for the City of Warsaw recognising a case of occupational disease, namely a chronic disease of the vocal organ related to excessive voice effort (lasting at least 15 years), involving paresis of the intrinsic laryngeal muscles with spindle-shaped glottal insufficiency and permanent dysphonia (item 15.3). The decision concerned a former female employee, who between 1982 and 2018 worked as a telephone operator, equipment operator, clerk, senior residential customer advisor, senior customer advisor and senior customer service & sales specialist at Orange Polska S.A. and companies to which Orange Polska is the legal successor. The proceedings began in 2018. Currently, the Company’s appeal is pending.

In 2019, the proceedings on the Company’s appeal against a decision of 2018 on recognising a case of occupational disease, namely a chronic disease of the vocal organ related to excessive voice effort (lasting at least 15 years), involving paresis of the intrinsic laryngeal muscles with spindle-shaped glottal insufficiency and permanent dysphonia, were closed.

The Regional Administrative Court rejected Orange Polska’s complaint and upheld the decision on recognising occupational disease in a female employee who worked as a telephone operator in the 1990s, then, from 1999, successively as a clerk, cashier, residential customer advisor and customer service & sales specialist.

There are no positions involving high incidence or high risk of occupation-related diseases.

Health and safety topics have been covered in the Group Collective Labour Agreement.

* Indicator reported partially

In case of a telecommunications company, issues related to the safe use of services mean not only the utmost care for meeting security requirements, but also reliable information on the devices and technologies used. In response to inquiries regarding potential negative influence of radio waves emitted by telecommunication devices and other devices that use new technologies, we have prepared a global Orange portal on radio waves, which explains in simple terms how mobile telephony works. It includes sections presenting latest scientific reports and recommendations for use of mobile devices to reduce exposure to radio waves.

The portal has been also translated to Polish and it is available at www.ondes-radio.orange.com/pl/.

The company does not finance political parties, politicians or related institutions. Any departures from this rule require specific consent in line with the obligation referred to in the Chapters 8 and 9 of the Orange Polska Anti-corruption Guidelines. In the period from 1 January to 31 December 2017, no consent for financial contributions to political parties or organisations and no consent for offering or granting donations to public officers were granted under Chapters 8 and 9 of the Guidelines.

All products in Orange Polska’s portfolio have the relevant labelling, namely:

• name and address of the manufacturer and operation manual in Polish;
• CE marking pursuant to the Regulation of the Minister of Infrastructure of 15 April 2004 on the assessment of compliance of telecommunication terminal devices to be connected to public network terminating segments and radio devices with the essential requirements and on marking thereof;
• the ‘basket’ icon pursuant to the Act of 29 July 2005 on waste electrical and electronic equipment;
• Declaration of Conformity (DoC) pursuant to the Regulation of the Minister of Transport and Construction of 3 February 2006;
• Specific Absorption Rate (SAR) information pursuant to the Regulation of the Minister of Transport and Construction of 3 February 2006.

Our customers filed 17 complaints with the Inspector General for Personal Data Protection (GIODO) in 2017. All GIODO’s decisions made with respect to these complaints in the reported period confirmed the compliance of personal data processing by Orange Polska with the relevant requirements. No fines were imposed on the Company for breach of personal data protection regulations in 2017. At each stage of data collecting and processing, we ensure that customers are informed about the purpose and scope of data processing, as well as the right to access and rectify their personal data.

There were no other penalties, except from the penalty imposed by UOKiK described in 417-3.