Integrated
Report
2019

Orange Polska

Appendices

Process of defining the report's content

A process of defining the key aspects of reporting for Orange has involved the following:

  • Analysis of surveys of public opinion and residential and business customers regarding important issues for a responsible telecom operator as well as media publications concerning the Company;
  • Analysis of employee satisfaction surveys;
  • Analysis of the key indicators of Orange Polska’s social impact
  • Orange Group’s non-financial reporting standards;
  • Review of challenges facing the telecommunications industry in Poland and worldwide as well as activities of other telecoms in this respect;
  • Dialogue with stakeholders around Orange Polska’s CSR strategy for 2016–2020;
  • Dedicated dialogue with stakeholders on service accessibility, diversity management and circular economy;
  • Review of documents defining the challenges for businesses in the context of sustainable development: Strategy for Responsible Development, Sustainable Development Goals;
  • Requirements of the Directive 2014/95/EU regarding disclosure of non-financial and diversity information and the supplement on reporting climate-related information (2019/C 209/01),
  • Stakeholder feedback on our last year’s report
  • Supervisory Board recommendation regarding report’s improvement

CSR strategy areas

Sustainable Development Goals

Orange Polska has embraced the Sustainable Development Goals (SDGs). The Company signed the Declaration of Partnership for Sustainable Development during a conference “The 2030 Agenda for Sustainable Development – goals for the world, challenge for the country, responsibility for all” organised by the Ministry of Development

No poverty
Reference
Outputs & outcomes

Reduced inequalities
Reference
Key resources
Business model

Good health and well-being
Reference
Outputs & outcomes

Sustainable cities and communities
Reference
Our strategy
Financial rewiev in 2019

Quality education
Reference
Business model
Outputs & outcomes

Responsible consumption and production
Reference
Outputs & outcomes

Decent work and economic growth
Reference
Business model
Outputs & outcomes

Peace, justice and strong institutions
Reference
Orange Polska governing bodies' activities in 2019

Industry, innovation and infrastructure
Reference
Business model
Our strategy
Outputs & outcomes

Partnership for the goals
Reference
Outputs & outcomes
GRI Index Table

Relationship between strategic topic and GRI ndicators

Very important topics GRI indicators
internet safety of family and children GRI 102-2, 416-1, 418-1
network accessibility and connectivity GRI 203-1,2
innovative ICT solution GRI 203-1,2
outstanding customer care GRI 102-2
privacy and data security GRI 418-1
responsible employer GRI 102-8,41, 400-1,2, 403-1,2,3,4, 404-1,2,3, 405-1,2, 406-1, 408-1, 409-1
support of entrepreneurship GRI 102-2
information for risks GRI 416-1,2
support of digitalization of business and regions GRI 203-1,2
development of digital competences GRI 203-1,2, 413-1
ethic and transparency GRI 102-16, 205-1,2,3, 206-1
transparent offer and communications GRI 417-1,2,3
Important topics
ICT for health GRI 102-2
ICT for education GRI 404-2, 413-1
special offer for special groups GRI 102-2
procurement policy GRI 102-9
freedom of expression and human rights GRI 403-4, 412-2
eco-attitude and recycling GRI 301-1,3, 302-1,4,5, 303-1, 305-1,4,3, 306-2, 307-1
reduction of energy consumption GRI 302-1,4

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