Q: What is corporate social responsibility for Orange?
For us, corporate social responsibility is a way of management and operation that maximises our positive impact, while minimising our negative impact on the social and natural environment. It is an approach to business and corporate development accounting for benefits to all stakeholders. This is why our .Grow strategy considers ‘responsibility’ to be one of the four pillars of business growth. We can state that we want to grow in a responsible manner. We define our responsibility based on the areas of influence of Orange as a technological company: we feel responsible for digital inclusion as well as climate and environmental impact. And we have set specific and measurable objectives in these domains, as demonstrated, for example, by our climate strategy.
Q: And what does digital inclusion mean for Orange?
We see our business as a chance to ensure that everybody has access to the digital world regardless of their place of residence, age, (dis)ability, skills or income. Therefore, when we mention digital development, we mean social development as well. It means that we not only offer services and technologies but also show how to use them in a responsible and secure way, and demonstrate how they can benefit local communities and society as a whole. In practice, it involves concrete investments in infrastructure and fibre network rollout as well as collaboration with local governments and businesses. It further involves providing quality services at affordable prices, while ensuring that they are available to customers with disabilities and the elderly. It is also reflected in data security and network protection as well as care for the youngest to make the digital world friendly and safe for them. Digital inclusion in this sense is an integral part of business for us. We believe that such an approach generates benefits for the Company and its environment, leads to long-term development and contributes to the improvement of everyone’s lives.
